Quality & Sustainability Manager

We are thrilled to unveil the upcoming launch of our newest all-inclusive luxury lifestyle destination in Ras Al-Khaimah. As we prepare to open doors to this exceptional property, we are seeking visionary managers to join our founding team. This is a rare opportunity to shape the guest journey from the ground up. If you are passionate about excellence, inspired by innovation, and driven to lead with purpose, we invite you to be part of this transformative chapter.

We are seeking a highly skilled and experienced Quality & Sustainability Manager to join our team in Ras Al-Khaimah, United Arab Emirates. In this critical role, you will be responsible for developing, implementing, and overseeing quality management systems and sustainability initiatives across our organization. The ideal candidate will possess a strong blend of technical expertise and leadership skills to drive continuous improvement and ensure compliance with industry standards and regulations.

• Develop and implement comprehensive quality management and sustainability strategies aligned with organizational goals
• Lead and manage quality control processes, ensuring adherence to industry standards and best practices
• Spearhead sustainability initiatives, focusing on reducing environmental impact and promoting resource efficiency
• Conduct regular audits and assessments to identify areas for improvement in quality and sustainability performance
• Analyze data and prepare detailed reports on quality metrics and sustainability indicators
• Collaborate with cross-functional teams to integrate quality and sustainability practices into all aspects of operations
• Develop and deliver training programs to educate staff on quality management and sustainability principles
• Monitor and ensure compliance with relevant environmental regulations and standards
• Implement and maintain quality management systems (e.g., ISO 9001, 14001,22000)
• Identify and mitigate potential risks related to quality and sustainability
• Stay current with industry trends and emerging technologies in quality management and sustainability

• Minimum of 5-7 years of experience in quality management and sustainability roles, preferably in luxury hospitality
• Proven expertise in implementing and managing quality management systems and sustainability initiatives
• Strong knowledge of environmental regulations and compliance requirements
• Proficiency in data analysis, reporting, and project management
• Experience with continuous improvement methodologies such as Six Sigma or Lean
• Excellent leadership and communication skills, with the ability to influence and collaborate across all levels of the organization
• Strong analytical and problem-solving abilities
• Proficiency in quality management and environmental management software systems
• Professional certifications such as ISO 9001, ISO 14001, ISO 22000, GSTC are highly desirable
• Demonstrated knowledge of sustainable business practices and their implementation in corporate settings
• Experience in risk assessment and mitigation strategies related to quality, food safety and sustainability
• Ability to adapt to changing priorities and manage multiple projects simultaneously

What awaits you...

• The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.
• The ability to challenge the norm and work in an environment that is both creative and rewarding.
• Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
• A competitive package and plenty of development opportunities.