In-Room Dining Server

paradise of paradoxes.

25hours hotel jakarta the oddbird is a space that celebrates culture and lifestyle with nostalgia, authenticity, and genuine hospitality. It embodies poetic contrasts-the paradise of paradoxes. Nestled in the heart of the sudirman central business district (scbd) within district8, 25hours hotel jakarta the oddbird stands tall with 38 stories, featuring 210 rooms and 135 serviced apartments rising above ashta mall in the senopati area, the city's hottest business and lifestyle district.

Primary Responsibilities

Operation

• Be familiar with all menu items, their garnishes, contents and preparation methods; relay the information to guests in a polite and concise way when requested

• Greet and briefly converse with guests in room while delivering trolleys/meals

• Set up table and serve food from trolley in accordance to departmental standards and procedures
• Uncover and present food to ensure that all items are correctly received

• Answer enquiries with regards to room service and responds to requests for additional F&B services

• Up-sell and promote food and beverage offers at every available opportunity

• Collect and neatly stack dirty dishes on trolley, table, or tray and remove from rooms or retrieve from hall outside of rooms 

• Break down trays and trolleys at stewarding area

• Clean work station including room service trolleys, hot boxes and room service shelves. Maintain department’s service and storage areas in a clean and tidy condition

• Ensure that work station is stocked with appropriate condiments at all times

• Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)

• Report guests feedbacks, complaints or other irregularities to management and follow up if necessary

• Handle cash following established and proper Accounting procedures

• Assist other Food & Beverage outlets with their operations during peak times or when required

Other Responsibilities

• Maintain complete knowledge of all F&B services, contents & preparation methods, outlets and hotel services/features

• Be well versed in hotel fire & life safety/emergency procedures

• Attend all briefings, meetings and trainings as assigned by management

• Report for duty on time wearing clean and complete uniform at all times

• Maintain a high standard of personal appearance and hygiene at all times

• Perform other reasonable duties assigned by the assigned by the Management of the Hotel

• Good communication and customer contact skills
• Service oriented with an eye for details
• Ability to work effectively and contribute in a team
• Self-motivated and energetic
• Must be well-presented and professionally groomed at all times

In compliance with employment laws in Indonesia, this position is only open to Indonesians.