I.T. Manager

Mondrian is a way of travel. With its groundbreaking design and progressive programming, it is a “must” destination for locals or travellers. Mondrian is always at the heart of the most exciting cultural scenes in the world, serving up innovation and creativity for everyone.

The IT Manager will collaborate closely with various departments to ensure that technology solutions align with the hotel's objectives, providing a robust, secure, and efficient IT environment. Additionally, this role will involve proactive troubleshooting, optimising system performance, and implementing upgrades to enhance both guest and staff experiences, ensuring the hotel's technology infrastructure supports our commitment to delivering luxury service.

YOUR DAY TO DAY

• Ensure the smooth and efficient operation of the IT department and to deliver a prompt and efficient service to all departments

• Perform regular computer audits in the search of un-authorized programs, improper setup or loophole in the security setup

• Assist in performing hardware and software evaluation tests and determine appropriate installation or upgrade schedule.

• Administer, maintain and provide network level support for Hotel, Spa, Bar and Restaurant. Ensure functional integration of network and database server software and LAN hardware/software components.

• Perform fault isolation, problem determination and problem resolution of standard set network and serve problems to ensure proper integration of software and hardware components.

• Conduct capacity and performance studies pertaining to network file segments and servers (when applicable). Recommend appropriate action where performance is below objective or where capacity may be nearing its threshold.

• Maintain complete and thorough knowledge of new releases of network and server software.

WHY JOIN US

• Work across an iconic luxury hotel in one of Australia’s most exciting lifestyle destinations.

• Be part of a creative, fast-moving team with genuine opportunities to grow.

• Generous discounted accommodation, food, beverage and spa treatments around the world - for you, your family and friends too!

• Access to world class training programs and strategic career development opportunities.

• Employee Assistance Program - make the most of confidential counselling and support for you – all fully-covered by us.

• Strong knowledge of network administration, cybersecurity, and systems integration.

• Proven experience in managing IT projects from conception through to completion.

• Excellent problem-solving skills and the ability to remain calm under pressure.

• Strong communication and interpersonal skills, with the ability to work effectively with both technical and non-technical stakeholders.

• Bachelor's degree in Information Technology, Computer Science, or a related field preferable

• Experience in a hotel environment is desirable with experience in Opera, SharePoint and POS systems