- Penuh Waktu
- Tidak Tetap
- MERCURE
- Rooms
__jobinformationwidget.freetext.LocationText__
, Central Jakarta, Indonesia
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REF72999V
Guest Service Agent (Arabic Speaker)
Region
Global Shared Platform
Mercure Jakarta Cikini, Premium midscale hotel Strategically located for business and leisure activities in the heart of the Jakarta business district, Mercure Jakarta Cikini stands out as one of the leading business hotels in the city. Offers 197 rooms, 10 Meeting rooms, Ballroom, Rooftop pool, Bar and Restaurant.
- Welcomes guests and takes care of them from arrival to departure.
- Assists guest with check-in, check-out, and any issues related to room service.
- Handles guest complaints and comments as soon as possible.
- Manages guest mail, messages, and answers phone calls.
- Maintains a high standard of personal appearance, develops friendly relationship with guest, and ensure hygiene at all time
- Fluent in both written and spoken Arabic and English.
- Customer-oriented.
- Professional with a positive mindset.
La diversité et l’inclusion pour Accor, c’est accueillir chacun et chacune dans le respect de ses différences en donnant la priorité aux seules qualités et compétences. Notre ambition est de développer l’emploi, mieux accueillir, offrir d’excellentes conditions de travail et favoriser l’évolution de l’ensemble des collaborateurs et notamment des personnes en situation de handicap. N’hésitez pas à nous faire part de vos éventuels besoins spécifiques afin que nous puissions les prendre en considération lors de votre processus de recrutement.
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