- Penuh Waktu
- Permanen
- HYDE
- Food & Beverage
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Hyde London City, London, United Kingdom
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REF97762N
F&B Manager
Region
Luxury & Lifestyle
Hyde London City marks the rebirth of a London icon. This lavish seven-storey, 111-room property at 15 Old Bailey draws upon a rich and storied past to create a luxurious, bespoke hideaway in the heart of the city. Hyde London City will be a destination unto itself, hosting unmatched experiences for locals and ultimately the discerning global traveller.
Hyde is embracing an evolved brand identity that is all about a festival vibe with music at its core. Hyde perfectly balances an elevated bohemian-chic aesthetic with a youthful, laidback ambience. The spaces are defined by vibrant colours and are designed to encourage serendipitous connections and new discoveries around every corner. Hyde is all about the freedom and personal discovery that comes with great music, time with friends and connecting with something bigger.
Leydi is our Modern Turkish restaurant bringing the all-day food culture of Istanbul to London from breakfast until late with expertly-prepared mangal meat & fish, heritage grain wood-fired breads, low intervention wines and a sophisticated and fun ambience.
Black Lacquer is our contemporary underground private hire cocktail bar and an event space where eclectic music is celebrated and the same singular approach is taken to the sound as to the drinks. Whatever the time or day, Black Lacquer always delivers top-notch hospitality.
The Food & Beverage Manager will be responsible for coordinating, supervising, and directing all property outlets, while maintaining a profitable department and high-quality products and service levels. This role is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high.
What you'll do...
- Lead the Restaurant and Black Lacquer events operation with a clear focus on driving revenue and optimising net operating income, ensuring budget planning and performance are delivered with accuracy and intent.
- Bring each venue to life through thoughtful action plans and hands‑on support, empowering outlet leaders to consistently exceed commercial targets.
- Maintain full ownership of labour and operating costs, balancing financial efficiency with an uncompromising commitment to quality and guest experience.
- Elevate the brand through strategic product and service enhancements, ensuring our venues remain ahead of industry trends and guest expectations.
- Champion Hyde’s unique identity by establishing and upholding brand‑specific SOPs that set the standard for excellence across all venues.
- Place guest satisfaction at the core of daily operations by being visible, responsive, and committed to resolving concerns swiftly.
- Foster lasting loyalty by implementing thoughtful repeat‑guest recognition initiatives that celebrate and strengthen our community of regulars.
- Cultivate strong relationships across the wider company, sharing ideas, innovations, and best practices that elevate the overall business.
- Position Hyde’s venues as integral voices within the local community, acting as our brand ambassador and building meaningful partnerships with neighbourhood tastemakers and cultural influencers.
- Stay tuned into evolving culinary, beverage, and music landscapes, ensuring our offering feels current, relevant, and exciting.
- Curate and grow a compelling entertainment and music program that adds energy, atmosphere, and identity to our venues.
- Collaborate closely with brand managers and PR partners to deliver standout events, creative programming, and impactful local communications.
- Maintain a forward‑thinking vision aligned with broader brand aspirations, including high‑profile industry accolades and local recognition.
- Inspire, mentor, and lead the F&B team, cultivating a culture where excellence, accountability, and genuine hospitality thrive.
- Respond to market and industry shifts with agility, ensuring our operations remain competitive, profitable, and strategically positioned.
- Partner effectively with fellow managers to ensure transparent communication and alignment across departments.
- Engage with the Corporate F&B Ennismore team to uphold evolving brand standards, support concept development, and contribute to global brand momentum.
- Champion seamless collaboration with brand partners, ensuring mutually beneficial and creatively aligned relationships.
- Keep your senior leader updated on emerging challenges and operational priorities, always offering solutions alongside insights.
- Oversee all aspects of Loss Prevention within the F&B operation, ensuring compliance, safety, and protection of company assets.
- Deliver required reporting with clarity and timeliness, supporting informed decision‑making across the business.
- Lead regular departmental meetings that energize, inform, and align the team around shared goals.
- Maintain unwavering oversight on service quality and product consistency, ensuring every guest encounter reflects our standards.
- Guide menu development and culinary planning in partnership with key stakeholders, ensuring the offering remains innovative and guest‑driven.
- Ensure full compliance with all liquor licensing, health and safety, sanitation, and legal obligations, protecting both the guest experience and the business.
- Equip department leaders with the training, tools, and knowledge needed to excel, from SOP mastery to reporting and operational expertise.
- Hire, develop, and grow a high‑performing team, exercising sound judgement in recruitment, performance management, and talent progression in line with Hyde policies.
What we're looking for...
- 5+ years of experience in a food & beverage role (including a leadership role), preferably within a lifestyle brand.
- UK experience is a must, openings experience a bonus
- You’re a strong team leader, a natural at managing and inspiring others in a way that gets the best out of them.
- Excellent verbal and written communication skills.
- You have a solid understanding of local legal compliance requirements.
- You make people feel good - your team, guests and colleagues alike. You make a positive impact.
- You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together.
- You take ownership of important issues, solve problems and make effective decisions
- Your humble and open to ideas. We leave our egos at the door and help get it done
- You’re up for doing things differently and trying (almost) everything once
- You want to be part of something bigger and have fun along the way
What's in it for you...
- Up to 28 days holidays (inclusive of bank holidays), pension and life insurance.
- A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing.
- Treat yourself with lots of retail & hospitality perks through our partners.
- Enjoy an experience stay at Hyde and a meal for two after your discovery period.
- Goes without saying, but we’ll feed you during your shift.
- Extra time off to volunteer with one of our partner charities.
- Cycle to work scheme.
- The chance to make your mark in a fast-growing Brand.
- Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work.
- Excellent discounts across the entire Ennismore and Accor family of brands.
Hyde is an equal opportunity employer. We endeavour to select, place, train, and promote the best qualified individuals based upon job-related factors such as ability, work quality, suitability, experience, and potential.
La diversité et l’inclusion pour Accor, c’est accueillir chacun et chacune dans le respect de ses différences en donnant la priorité aux seules qualités et compétences. Notre ambition est de développer l’emploi, mieux accueillir, offrir d’excellentes conditions de travail et favoriser l’évolution de l’ensemble des collaborateurs et notamment des personnes en situation de handicap. N’hésitez pas à nous faire part de vos éventuels besoins spécifiques afin que nous puissions les prendre en considération lors de votre processus de recrutement.
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