Executive Housekeeper

Located on the pristine shores of Phu Quoc Island, Rixos Phu Quoc is a luxury beachfront resort that brings the renowned Rixos all-inclusive hospitality experience to one of Vietnam’s most beautiful destinations. Combining world-class service, refined design, and vibrant lifestyle experiences, the resort offers guests an exceptional escape with premium accommodations, diverse culinary concepts, wellness facilities, and immersive entertainment.

As part of the globally recognized Rixos Hotels & Resorts, our team is dedicated to delivering outstanding guest experiences while fostering a dynamic and inspiring work environment. At Rixos Phu Quoc, we value passion, professionalism, and collaboration, empowering our colleagues to grow and thrive in a culture built on excellence in hospitality.

• Lead and oversee daily Housekeeping and Laundry operations
• Ensure all guest rooms and public areas meet brand standards and guest expectations
• Maintain strong collaboration with Front Office, Engineering, and F&B teams
• Monitor inventory, cost control, and departmental budgets
• Manage suppliers, contractors, and pest control programs
• Drive sustainability initiatives (energy saving, waste management)
• Handle guest feedback and resolve concerns with professionalism
• Ensure VIP rooms are prepared and inspected to the highest standards
• Oversee Lost & Found procedures and internal controls (linen, uniforms, keys)
• Conduct regular inspections and ensure compliance with operational standards
• Lead, train, and develop the Housekeeping team to maximize performance and engagement
• Support recruitment, onboarding, and retention of team members

• Diploma or Degree in Hospitality Management or related field
• 8–10 years of experience in Housekeeping within 4–5 star hotels
• Strong leadership and team management skills
• Detail-oriented with a passion for excellence in guest service
• Solid understanding of housekeeping operations, budgeting, and quality standards
• Ability to work collaboratively across departments

What We’re Looking For

• A proactive leader with strong integrity and professionalism

• Someone who thrives in a fast-paced hospitality environment

• A team player who values collaboration and guest satisfaction

• A professional committed to continuous improvement and service excellence