- Penuh Waktu
- Permanen
- People & Culture / HR
- ACCOR
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Grand Mercure Mysore, Mysuru, India
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REF100268W
Learning & Development Manager
Region
MEA SPAC
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
Join us and become a Heartist®.
We're looking for a dynamic and visionary Learning & Development Manager to join our team in Mysuru, India. In this pivotal role, you will drive comprehensive learning and development initiatives across our organization, fostering a culture of continuous growth and excellence. You'll partner with senior leadership to design innovative training solutions that enhance employee performance, build critical skill sets, and align with our strategic business objectives. This is an exceptional opportunity to make a meaningful impact on our workforce's professional development and organizational success.
- Develop and implement strategic learning and development programs aligned with organizational goals, ensuring measurable outcomes and continuous improvement
- Lead, mentor, and manage the L&D team, providing guidance, performance feedback, and professional development opportunities to foster a high-performing culture
- Design, deliver, and evaluate innovative training programs that address skill gaps, enhance employee competencies, and support career progression across all organizational levels
- Collaborate with department heads and senior leadership to identify learning needs, assess performance gaps, and create customized solutions that drive business impact
- Manage and optimize the learning management system (LMS) and other L&D technologies to ensure seamless program delivery, tracking, and reporting
- Analyze training effectiveness through data-driven metrics and key performance indicators, providing transparent reports and actionable insights to stakeholders
- Oversee the L&D budget with financial acumen, ensuring cost-effective resource allocation while maintaining high-quality program standards
- Stay current with industry trends, best practices, and emerging technologies in learning and development to continuously innovate our offerings
- Build and maintain strong relationships with external training providers, vendors, and subject matter experts to enhance program quality and accessibility
- Foster an inclusive, supportive learning environment that encourages employee engagement, retention, and long-term career development
- Champion change management initiatives and support organizational transformation through targeted learning interventions
- Demonstrate flexibility and resilience in adapting programs to evolving business needs and employee requirements
- Bachelor's degree in Human Resources, Business Administration, Organizational Development, or related field; Master's degree preferred
- 2+ years of progressive experience in Learning and Development
- Proven track record of successfully designing, implementing, and evaluating comprehensive training programs and talent development initiatives
- Strong leadership and management capabilities with demonstrated ability to motivate, inspire, and develop high-performing teams
- Excellent communication and presentation skills, both written and verbal, with the ability to engage diverse audiences
- Advanced proficiency in learning management systems (LMS) and other L&D technologies and tools
- Expertise in curriculum development, instructional design, and adult learning principles
- Strong analytical skills with the ability to interpret data, generate insights, and make evidence-based decisions
- Proven project management experience, including the ability to manage multiple complex initiatives simultaneously
- Solid budget management skills and financial acumen with experience overseeing L&D expenditures
- In-depth knowledge of talent development best practices, industry trends, and emerging learning methodologies
- Demonstrated coaching, mentoring, and stakeholder engagement capabilities
- Change management experience and ability to support organizational transformation initiatives
- Strong interpersonal skills with the ability to build collaborative relationships across all organizational levels
- Detail-oriented with excellent organizational and time management abilities
- Familiarity with hospitality, multi-location operations, or cluster management is a plus
- Willingness to travel within the organization as required
- Commitment to fostering an inclusive, diverse, and supportive learning culture
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
La diversité et l’inclusion pour Accor, c’est accueillir chacun et chacune dans le respect de ses différences en donnant la priorité aux seules qualités et compétences. Notre ambition est de développer l’emploi, mieux accueillir, offrir d’excellentes conditions de travail et favoriser l’évolution de l’ensemble des collaborateurs et notamment des personnes en situation de handicap. N’hésitez pas à nous faire part de vos éventuels besoins spécifiques afin que nous puissions les prendre en considération lors de votre processus de recrutement.
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