Assistant IT Manager

A World of Wonder

Our Habitas is a global home for a global community of like-minded people seeking connection, inspiration and a better future together. Their experience is powered by music, wellness, art, adventure, food, learning and giving back. Through these pillars, they craft magical worlds of wonder in which strangers become friends and friends become family. This is what Our Habitas call luxury for the soul. Some experiences at Our Habitas have been so impactful that they have made them ritualistic, existing at each of their homes around the world in their own unique way. From the Welcome Ceremony to Family Dinner through to Storytelling and Sunday Sunset Sessions, Our Habitas seek to provide a new kind of hospitality where they bridge the gap between old-world luxury and experiential-first travel.

Job Summary

We are seeking a proactive and detail-oriented Assistant IT Manager to support the smooth operation of our IT infrastructure and systems. The successful candidate will assist in managing the day-to-day IT functions, ensure timely technical support, and help implement technology initiatives that align with our business goals.

Key Responsibilities:

• Assist the IT Manager in overseeing the company’s IT operations, including hardware, software, and network systems.

• Provide technical support to employees, troubleshooting hardware, software, and network issues.

• Monitor system performance, security, and backups to ensure data integrity and compliance with company policies.

• Assist in planning and implementing IT projects, upgrades, and system enhancements.

• Maintain inventory of IT equipment and ensure timely procurement and deployment.

• Coordinate with vendors and service providers for IT-related purchases, services, and maintenance.

• Support cybersecurity measures and assist in training employees on IT policies and safe practices.

• Document IT processes, procedures, and troubleshooting guides for future reference.

• Bachelor’s degree in Information Technology, Computer Science, or related field.

• Minimum 2–4 years of experience in IT support or systems administration.

• Strong knowledge of network infrastructure, operating systems (Windows, Linux), and business applications.

• Experience with IT security practices and backup solutions.

• Excellent problem-solving skills and ability to work under pressure.

• Strong communication and interpersonal skills.

• IT certifications (e.g., CompTIA, Microsoft, Cisco) are an advantage.