- Penuh Waktu
- Permanen
- PULLMAN
- Rooms
__jobinformationwidget.freetext.LocationText__
Pullman Bali Legian Beach, South Kuta, Indonesia
__jobinformationwidget.freetext.ExternalReference__
REF53394G
Assistant Guest Experience & Loyalty Manager
Region
MEA SPAC
Lowongan ini telah kedaluwarsa. Silakan lihat peran serupa di bawah ini...
Pullman Bali Legian Beach is a beach front resort in a urban chic style, located between the exciting Kuta and Legian Beach, only 20 minutes drive from Ngurah Rai International Airport.
The hotel offers 365 beautiful, spacious rooms & suites. While for business purpose, ballroom and meeting rooms are available for conference up to 350 guests.
Ensure the smooth and efficient daily operation of the Guest Experience department.
• Oversee the implementation and compliance of brand standards, including Leading Quality Assurance (LQA) audits.
• Manage guest feedback platforms (e.g., TrustYou, RPS) to monitor satisfaction and identify improvement areas.
• Drive loyalty program performance by achieving ALL enrollment targets and increasing member engagement.
• Enhance guest experiences through proactive engagement and seamless service recovery.
• Manage and ensure the successful execution of the guest loyalty program to build strong relationships with loyal guests and VIPs.
• Collaborate with all Heads of Departments to address guest feedback and ensure excellent service delivery.
• Foster a guest-centric culture within the team through training, coaching, and motivation.''
2 years experience at the in position in 5 stars International Hotel Chain
Very good communication skills
Diploma in Hospitality
Strong Leadership
La diversité et l’inclusion pour Accor, c’est accueillir chacun et chacune dans le respect de ses différences en donnant la priorité aux seules qualités et compétences. Notre ambition est de développer l’emploi, mieux accueillir, offrir d’excellentes conditions de travail et favoriser l’évolution de l’ensemble des collaborateurs et notamment des personnes en situation de handicap. N’hésitez pas à nous faire part de vos éventuels besoins spécifiques afin que nous puissions les prendre en considération lors de votre processus de recrutement.
Pekerjaan lain yang sesuai
Gaji
Lokasi
Pullman Jakarta Indonesia Thamrin CBD, Central Jakarta, Indonesia
Tingkat Pengalaman
Tingkat Pemula
Jadwal Pekerjaan
Penuh Waktu
Merek
PULLMAN
Tipe Pekerjaan
Permanen
Lokasi
Central Jakarta
Kategori Pekerjaan
Rooms
Deskripsi
Key Responsibilities:Guest Services & Operations:Welcome guests warmly and provide a seamless check-in and check-out experience.Handle guest inquiries, reservations, and requests professionally and ef
Referensi
88197daf-8f51-4721-a7ae-eaca5fd29db0
Tanggal Kedaluwarsa
01/01/0001
Gaji
Lokasi
Sofitel Dubai The Obelisk, Dubai, United Arab Emirates
Tingkat Pengalaman
Tingkat Pemula
Jadwal Pekerjaan
Penuh Waktu
Merek
SOFITEL
Tipe Pekerjaan
Permanen
Lokasi
Dubai
Kategori Pekerjaan
Rooms
Deskripsi
The PositionHandle customer calls inquiries pertaining to room reservations, with a focus on revenue maximization and quality.KEY ROLES & RESPONSIBILITIESUnderstand the key principles of ACCOR’S Prici
Referensi
ccf80140-5e62-4103-a21c-5aabbbd22dcb
Tanggal Kedaluwarsa
01/01/0001
Gaji
Lokasi
25hours Hotel Frankfurt The Trip, Frankfurt, Germany
Tingkat Pengalaman
Manajer
Jadwal Pekerjaan
Penuh Waktu
Merek
25HOURS HOTELS
Tipe Pekerjaan
Permanen
Lokasi
Frankfurt
Kategori Pekerjaan
Rooms
Deskripsi
How does your working day look like…You’ll take care of resource planning, manage the team, and support your colleagues’ development in collaboration with the Front Office Manager.You’ll make sure tha
Referensi
f4b23468-948f-4840-8c39-f4632bb00c3a
Tanggal Kedaluwarsa
01/01/0001
Gaji
Lokasi
Raffles Dubai, Dubai, United Arab Emirates
Tingkat Pengalaman
Tingkat Pemula
Jadwal Pekerjaan
Penuh Waktu
Merek
RAFFLES
Tipe Pekerjaan
Permanen
Lokasi
Dubai
Kategori Pekerjaan
Rooms
Deskripsi
PURPOSE OF POSITIONTo provide a consistent housekeeping service to guest rooms, balconies, bathrooms, restaurants, public areas and circulatory areas that meets the hotel’s standards for cleanliness a
Referensi
6c3c6525-20aa-4a79-b82a-a101de70175f
Tanggal Kedaluwarsa
01/01/0001
Gaji
Lokasi
Novotel Hyderabad Airport, Hyderabad, India
Tingkat Pengalaman
Manajer
Jadwal Pekerjaan
Penuh Waktu
Merek
ACCOR
Tipe Pekerjaan
Permanen
Lokasi
Hyderabad
Kategori Pekerjaan
Rooms
Deskripsi
Primary Responsibilities Assist the Director of Rooms to plan and execute all activities for the smooth functioning of the Front Office department.To address problems, conflicts and emergencies at the
Referensi
2bf17a69-cf36-409b-aff2-d4d540ff3de3
Tanggal Kedaluwarsa
01/01/0001
Gaji
Lokasi
Novotel Manila Araneta City, Quezon City, Philippines
Tingkat Pengalaman
Associate
Jadwal Pekerjaan
Penuh Waktu
Merek
NOVOTEL
Tipe Pekerjaan
Permanen
Lokasi
Quezon City
Kategori Pekerjaan
Rooms
Deskripsi
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key.Provides accurate and relevant information and services to the guests and delivers it to the
Referensi
f687d8b0-2191-4dcc-8b8e-71d521c409c6
Tanggal Kedaluwarsa
01/01/0001
Gaji
Lokasi
Novotel Canberra, Canberra, Australia
Tingkat Pengalaman
Manajer
Jadwal Pekerjaan
Penuh Waktu
Merek
ACCOR
Tipe Pekerjaan
Permanen
Lokasi
Canberra
Kategori Pekerjaan
Rooms
Deskripsi
As the Front Office Manager, your role extends beyond simply overseeing front-of-house operations. Your mission is to foster team unity, and ensure the creation of unforgettable experiences for every
Referensi
9bae3901-a9c0-4711-b7af-d27d6d78da60
Tanggal Kedaluwarsa
01/01/0001
Gaji
Lokasi
Raffles Singapore, Singapore
Tingkat Pengalaman
Associate
Jadwal Pekerjaan
Penuh Waktu
Merek
RAFFLES
Tipe Pekerjaan
Permanen
Lokasi
Singapura
Kategori Pekerjaan
Rooms
Deskripsi
The Housekeeping Attendant (Rooms) is responsible for the immaculate upkeep and cleanliness of all the suites and work areas in their assigned sections.Primary ResponsibilitiesUpkeeping the Comfort an
Referensi
2a193353-4b9f-428d-9967-bd2df9393d4f
Tanggal Kedaluwarsa
01/01/0001
Gaji
Lokasi
Raffles Singapore, Singapore
Tingkat Pengalaman
Manajer
Jadwal Pekerjaan
Penuh Waktu
Merek
RAFFLES
Tipe Pekerjaan
Permanen
Lokasi
Singapura
Kategori Pekerjaan
Rooms
Deskripsi
The position is responsible for ensuring the ongoing impeccable cleanliness and organisation of public spaces and facilities in accordance with established standards of the hotel. He/she needs to main
Referensi
fe2c38dd-8a66-4604-80bc-a717b2b0f3f3
Tanggal Kedaluwarsa
01/01/0001
Gaji
Lokasi
Raffles Singapore, Singapore
Tingkat Pengalaman
Tingkat Pemula
Jadwal Pekerjaan
Penuh Waktu
Merek
RAFFLES
Tipe Pekerjaan
Permanen
Lokasi
Singapura
Kategori Pekerjaan
Rooms
Deskripsi
The Raffles Butler is at the center of the Raffles Hotel Singapore residents’ service experience. This position encompasses a spectrum of responsibilities from pre-arrival, arrival, in-house and depar
Referensi
29580150-581d-4923-9d58-4168b579a1d4
Tanggal Kedaluwarsa
01/01/0001