- Penuh Waktu
- Permanen
- DELANO
- People & Culture / HR
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DELANO MIAMI BEACH, Miami Beach, United States
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REF63126A
Assistant Director of People & Culture
Region
Luxury & Lifestyle
We are looking for a Assistant Director of People & Culture to join the famed Delano Miami Beach.
Set to open its doors in 2026, Delano Miami Beach will fuse historic charm with contemporary luxury, reflecting a reimagined experience that pays homage to the original visionary concept. Comprising 171 rooms and distinct food and beverage concepts, the hotel will preserve its iconic walk-in pool and, in addition, unveil a new pool on an amenity deck, offering breathtaking views of the ocean. Delano Miami Beach will act as the brand’s flagship location, re-establishing Delano as a trailblazer in luxury lifestyle hospitality.
As the Assistant Director of People & Culture, you will play a pivotal role in supporting the successful and timely re-opening of Delano Miami Beach alongside your Director of People & Culture. To start, your primary focus will be leading recruitment - driving the hiring strategy, ensuring we attract and hire top-tier talent for the property’s opening and beyond.
What you'll do...
- Lead all recruitment efforts for the hotel. Manage the full recruitment cycle, from job postings, interviews, offer letters, through onboarding for all roles.
- Partner with hiring managers to understand staffing needs, develop job descriptions, and execute effective hiring strategies.
- Ensure the recruitment process is efficient, positive, and consistent with both Delano Miami Beach and head office practices.
- Build and maintain strong relationships with recruitment agencies, job boards, local universities, and other talent sources to expand the reach of the talent pool and establish Delano Miami Beach’s reputation.
- Manage candidate pipelines and oversee the scheduling and coordination of interviews for all levels.
- Support the development of onboarding programs for new hires, ensuring all departments are set up for success.
- Help develop, implement, and manage policies, processes, and procedures for the People & Culture department.
- Assist in leading projects and contribute ideas to improve the overall team experience and hotel operations.
- Manage the day-to-day operations of the People & Culture department, ensuring the smooth functioning of all HR-related tasks, from recruitment to employee relations and everything in between.
- Lead, mentor, and support the People & Culture Team Members by assigning responsibilities, providing guidance, and ensuring the team is aligned with the department’s goals.
- Assist in developing, implementing, and maintaining HR policies and programs that align with both local regulations and company standards to guarantee compliance.
- Monitor and ensure adherence to HR policies and procedures across the entire hotel, working closely with department heads and managers to resolve any compliance issues.
- Act as a support resource to managers on employment-related matters and assist with team relations and performance management.
- You’ll support our efforts in embedding Delano values and culture as well as Ennismore values into your team.
What we're looking for...
- You have at least 4 years experience as a human resource manager; preferably in an luxury and lifestyle brand hotel
- Pre-opening hotel experience is preferred, but not required
- Knowledge of hotel budgeting and compensation data strongly preferred
- Ability to prioritize and adapt to the changing needs of the operation.
- Ability to take ownership of issues, solve problems and make effective decisions.
- You’re a great communicator – both verbally and written – and a great listener. Fluent in English and Spanish strongly preferred.
- You are a natural at leading and managing others, and you lead by example, creating an environment where your team can be their best self.
- You execute. You get things done. You are scarily organized.
- You have a keen eye for detail and love to share your notes and feedback.
- You know how to hold people accountable – but make people feel good at the same time.
- You love people and want to scout, hire and train the best team out there.
- You can keep a secret. You exercise discretion when handling team issues..
- You have a passion for hospitality, you inspire an enthusiastic guest-centered approach.
- You are humble and kind. You think big and encourage your team to believe.
- A reputation for honesty and integrity.
What’s in it for you…
- The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.
- The chance to challenge the norm and work in an environment that is both creative and rewarding.
- Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity.
- A competitive package and plenty of opportunity for development.
La diversité et l’inclusion pour Accor, c’est accueillir chacun et chacune dans le respect de ses différences en donnant la priorité aux seules qualités et compétences. Notre ambition est de développer l’emploi, mieux accueillir, offrir d’excellentes conditions de travail et favoriser l’évolution de l’ensemble des collaborateurs et notamment des personnes en situation de handicap. N’hésitez pas à nous faire part de vos éventuels besoins spécifiques afin que nous puissions les prendre en considération lors de votre processus de recrutement.
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