- Full-Time
- Permanent
- MERCURE
- Rooms
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Hôtel Mercure Paris CDG Airport & Convention, Roissy-en-France, France
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REF102407M
Chef de Brigade H/F
Region
Europe and North Africa
Mercure Paris CDG Airport & Convention, hôtel 4* situé au Cœur de l’Aéroport de Roissy, une vue imprenable sur les pistes, ses 345 chambres, son restaurant, son bar, ses 18 salles de réunion, sa piscine ainsi que son board meeting qui surplombent les pistes de l’aéroport, recherche un (e) Chef de Brigade H/F en CDI
Rattaché(e) à l'Assistant Chef de Réception et aurez pour principales missions:
- Préparer les arrivées, check-in, check-out, et sécuriser le chiffre d’affaires, répondre aux appels téléphoniques et prendre ponctuellement les réservations
- Gérer les réclamations clients
- Superviser et coordonner les activités du personnel de la réception
- Transmettre les informations nécessaires aux autres services
- Respecter les procédures en matière de facturation et d’encaissement
- Contrôler les encaissements et s’assurer de la sécurisation des données
- Être impliqué (e) dans la commercialisation des différentes prestations de l’hôtel et du programme de fidélité ALL.
Vous êtes passionné (e) par la relation client et l’hospitalité n’a plus de secret pour vous
Vous êtes reconnu(e) pour votre leadership et avez déjà encadré une équipe
Vous êtes à la recherche d’un nouveau challenge
Vous parlez couramment anglais et maitrisez éventuellement une seconde langue
La maitrise d'OPERA CLOUD serait fortement appréciée.
13e mois sans condition d'ancienneté
Prime de participation et collective
Prime transport
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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