Food & Beverage Assistant Manager - Fairmont Gold

Who We Are:

Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.

The Food & Beverage Assistant Manager of Fairmont Gold Lounge will ensure that employees provide phenomenal guest experiences resulting in lasting memories. They will lead, develop and coach a team of professional employees to enhance the level of service and meet standards. 

Food & Beverage Overview: Our mission is to make Food & Beverage the heart and soul of all of our hotels by creating a free standing food & beverage mentality in our hotels that is relevant, profitable and exciting; connecting us, our guests, and the community together.

Job Duties Include:

• Provide on-the-floor supervision and support to employees and coach and develop them to ensure standards are being maintained
• Be involved with ongoing menu/wine/cocktail development
• Have a good understanding of day-to-day expectations, tasks and operations as well as forethought to upcoming events
• Review guest comments, respond to any concerns in a timely and professional fashion
• Understand both the restaurant’s and the hotel’s financial goals to achieve superior long-term financial returns to our shareholders
• Ensure that service essentials, steps of service and brand standards are being followed by the team
• Other duties as assigned

Your Skills & Qualifications:

• Must have 1 year previous experience as a Leader in Food & Beverage; preferably in upscale environment. airlines VIP lounge or executive lounge experience will be considered an asset
• Must have pro-serve certification and POS system experience
• Wine knowledge at or above WSET Level 2 an asset
• Diploma or Degree in Hospitality/Hotel Administration an asset
• A passion for food & wine
• Schedule flexibility, including early mornings, late nights, weekends, holidays
• Must be able to lift and carry up to 20+lbs and able to constantly stand and walk throughout shift 

Job Perks & Benefits:

• Subsidized staff accommodation provided on-site for full time status employees
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $4/meal)
• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler
• Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion:

At Fairmont Banff Springs, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.

If you are contacted by a Recruiter, kindly inform them at any stage of the recruitment process if you will need support or accommodations.

Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: bsh.careers@fairmont.com

APPLY TODAY: For more information on working and living in at Fairmont Banff Springs, please visit www.banffspringsjobs.com