1. Tiempo completo
  2. Permanente
  4. Habitaciones


Grand Mercure Bengaluru at Gopalan Mall, Bengaluru, India



Bell Desk Associate



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Company Description

Grand Mercure Bengaluru at Gopalan Mall managed by Accor is located near the heart of Bengaluru with close proximity to major techparks and key commercial & residential bubbles 212 Modern & Lavish rooms including 29 one and two bedroom suites with private terrace 10 elegant meeting spaces including a quaint alfresco and open terrace that can cater from 20 - 400 guests.

Features an all-day dining restaurant, cafe & alfresco, a fitness
centre, spa, swimming pool, an entertainment zone, library
lounge, art gallery and business centre

Job Description

  • Responsible for handling guests’ luggage & greeting the guests as per guidelines & standard phrases.
  • Perform all other assigned duties, and adhere to hotel’s standards of performance, appearance, and conduct.
  • Responsible for providing courteous and competent services to the guests.
  • Any matter which may effect the interests of the hotel should be brought to the attention of the Management.
  • Effectively communicate any problem, challenges, complaints / feedback immediately to the duty manager
  • Provide effective support to the team to enable them to provide a range of effective and efficient services.
  • Respond to guest’s queries by resolving issues in a timely and efficient manner to ensure customer satisfaction


12th, Diploma or Degree or any other equivalent Qualification

Additional Information

Minimum of 01 - 02 years of Experience, minimum 0-1 year experience in same designation 

La diversité et l’inclusion pour Accor, c’est accueillir chacun et chacune dans le respect de ses différences en donnant la priorité aux seules qualités et compétences. Notre ambition est de développer l’emploi, mieux accueillir, offrir d’excellentes conditions de travail et  favoriser l’évolution de l’ensemble des collaborateurs et notamment des personnes en situation de handicap. N’hésitez pas à nous faire part de vos éventuels besoins spécifiques afin que nous puissions les prendre en considération lors de votre processus de recrutement.


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