Assistant Security Manager

Fairmont Hotels & Resorts is where the intimate equally coexists with the infinite – an unrivaled portfolio of more than 90 extraordinary hotels where grand moments of life, heartfelt pleasures and personal milestones are celebrated and remembered long after any visit. Since 1907, Fairmont has created magnificent, meaningful and unforgettable hotels, rich with character and deeply connected to the history, culture and community of its destinations – places such as The Plaza in New York City, The Savoy in London, Fairmont San Francisco, Fairmont Banff Springs in Canada, Fairmont Peace Hotel in Shanghai, and Fairmont The Palm in Dubai. Famous for its engaging service, awe-inspiring public spaces, locally inspired cuisine, and iconic bars and lounges, Fairmont also takes great pride in its pioneering approach to hospitality and leadership in sustainability and responsible tourism practices. Fairmont is part of Accor, a world leading hospitality group counting over 5,400 properties throughout more than 110 countries, and a participating brand in ALL - Accor Live Limitless – a lifestyle loyalty program providing access to a wide variety of rewards, services and experiences.

We are seeking a highly skilled and experienced Assistant Security Manager to join our team at Fairmont Mumbai. The Assistant Security Manager will play a key role in ensuring the safety and security of our guests, employees, and property. This position requires strong leadership abilities, excellent communication skills, and a proactive approach to security management.

Responsibilities:

• Assist the Security Manager in developing, implementing, and maintaining security policies, procedures, and protocols to safeguard the hotel and its assets.
• Supervise security personnel and provide guidance, training, and support to ensure effective performance.
• Conduct regular security patrols of the hotel premises, including guest rooms, public areas, and back-of-house areas.
• Monitor surveillance systems and respond promptly to any security incidents or emergencies.
• Coordinate with local law enforcement agencies and other external stakeholders as needed.
• Conduct investigations into security breaches, thefts, or other incidents, and prepare detailed reports.
• Oversee the implementation of access control measures, including key management and visitor management systems.
• Collaborate with other departments to address security concerns and ensure compliance with hotel policies and procedures.
• Stay updated on industry trends, emerging threats, and best practices in security management.

• Minimum of 3-5 years of experience in security management, preferably in the hospitality industry.
• Strong leadership skills with the ability to motivate and inspire a diverse team.
• Excellent communication and interpersonal skills, with the ability to interact effectively with guests, employees, and external partners.
• Knowledge of relevant laws, regulations, and industry standards pertaining to security and safety.
• Proficiency in surveillance systems, access control systems, and other security technologies.
• CPR and First Aid certification preferred.
• Ability to work flexible hours, including nights, weekends, and holidays.
• Valid security license or certification as required by local regulations.

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.