Training Manager

We are looking for a Training Manager to join the pre-opening of SLS The Red Sea.

Ennismore, with its luxury brand SLS Hotels, is currently opening a magnificent project in the oasis that is The Red Sea. SLS The Red Sea is planned to open in 2025.

Introducing the newest gem of dazzling luxury to reach The Red Sea project: resort offers 150 luxurious keys, complemented by an impressive array of 7 distinct Food & Beverage outlets and a rejuvenating spa sanctuary. Catering to both adults seeking a getaway and families craving connection and some adventure, this hotel brings a wonderland of extraordinary experiences to The Red Sea, providing an array of amenities and activities tailored for travelers of all ages.

This project is not for the faint at heart.  At Ennismore, we are ambitious, and this project is a perfect example of that.  If you are looking to make your mark as we expand further into the Kingdom of Saudi Arabia, build an exciting hotel with lots to offer, and curate the team with some of the best and brightest in the lifestyle and luxury hospitality space, this might just be the right fit for you.

Job Title: Training Manager

Job Overview:
As a Training Manager, you will be responsible for developing and implementing training programs that enhance the skills and performance of hotel staff. You will work closely with department heads to identify training needs and ensure that all employees receive the necessary training to provide exceptional service to guests.

Key Responsibilities:
- Training Program Development: Design and develop comprehensive training programs that address the needs of various departments within the hotel.
- Needs Assessment: Conduct regular assessments to identify training needs and gaps in employee skills and knowledge.
- Training Delivery: Facilitate training sessions, workshops, and seminars for hotel staff, ensuring that all training materials are engaging and effective.
- Onboarding: Oversee the onboarding process for new employees, ensuring they receive the necessary training and orientation to succeed in their roles.
- Performance Evaluation: Monitor and evaluate the effectiveness of training programs, making adjustments as needed to improve outcomes.
- Collaboration: Work closely with department heads and managers to ensure that training programs align with the hotel's goals and objectives.
- Record Keeping: Maintain accurate records of all training activities, including attendance, assessments, and feedback.
- Compliance: Ensure that all training programs comply with relevant regulations and standards.

Qualifications:
- Education: Bachelor's Degree in Human Resources, Hospitality Management, or a related field.
- Experience: Proven experience as a Training Manager or in a similar role within the hospitality industry.
- Skills:
  - Strong interpersonal and communication skills.
  - Ability to design and deliver effective training programs.
  - Excellent organizational and time management abilities.
  - Proficiency in using training software and tools.
  - Strong analytical and problem-solving skills.
  - Ability to work collaboratively with diverse teams.

Preferred Skills:
- Leadership: Demonstrated leadership skills and the ability to motivate and inspire others.
- Adaptability: Flexibility to adapt training programs to meet the evolving needs of the hotel.
- Customer Service: Strong understanding of customer service principles and the ability to train staff to deliver exceptional service.