__vacancyopjusttionswidget.opt-Job Schedule__ 全职

__vacancyopjusttionswidget.opt-Job type__ 正式

__vacancyopjusttionswidget.opt-Job Category__ 客房

__vacancyopjusttionswidget.opt-Brands__ ACCOR

Company Description

Tamayyaz is a Nationalization Development Program that enables Saudi talents to acquire the needed skills & knowledge for various professions within the hospitality field within a specific time frame by using a combination of classroom learning and On Job Training.”

Job Description

To ensure that guest history records are accurately maintained and all recurring guests are pre-registered, including input of guest questionnaires, response and comments in the system under guest profile.
To be aware of the rooms situation, including room rates, and strive to obtain maximum occupancy
To be able to explain and show the guests all the facilities in the room.
To ensure that all departmental reports and correspondence are completed punctually and accurately
To be well conversant of the local environment of the hotel: the city, culture, activities, exhibitions, shopping malls, and general information around the hotel.

To provide wake-up calls as requested by the guests.
To ensure that the telephone, e-mail, fax and safe deposit services are available for the guest.
To ensure immediate delivery of any messages received for the guest.
To update Shmoos system for all the arrivals and departures
To take-in room reservations and walk-in for the hotel.
To register check-in and departures of all individuals and groups.
To check the remaining departures and make sure that the corresponding bills are ready and correct with the supporting documentary proof.
To liaise with all other departments for all Guest related matters.
To be conversant and fully knowledgeable of OPERA system as per the scope of work
To be flexible in supporting other colleagues needs in other departments based on the hotel priorities and anticipated business levels.

To be aware with the policies and procedures concerning fire, emergency evacuation, accidents, bomb threats, law and order situations.

To be fully aware and conversant of Accor spirit, values and goals and is responsible to integrate them in the day to day operation.
To be fully aware and conversant of welcome project, Le club, planet 21 policies and procedures and is responsible to integrate them in the day to day operation.

Additional Information

Tamayyaz Program is for Saudi Nationals Only.
Open to candidates with little to no work experience, including fresh graduates and those with up to 6 months of relevant work experience.
Basic English skills are a must.
Strong passion for the Hospitality Field.
Excellent interpersonal and communication skills.
Is a team player that contributes to and proactively assists co-workers.
Ability to work a flexible roster depending on departmental needs.
Ability to focus attention on guest needs, always remaining calm and courteous.

对于雅高集团来说，多元与包容意味着欢迎每一个人，并尊重他们的差异，我们仅根据素质和技能来优先提供就业和发展机会。我们的目标是提供有意义的就业机会，一个温暖和包容的文化，优秀的工作条件，并促进所有人的发展，包括残疾人士。

在申请时，请不要犹豫告诉我们您可能需要的任何特殊需求，以便我们考虑这些需求。

List #1

''Tamayyaz- Reception- Saudi only"