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Pullman Phu Quoc Beach Resort, Phu Quoc, Vietnam

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REF68760Q

SPA-LIFESTYLE AND RECREATION MANAGER - PULLMAN PHU QUOC BEACH RESORT

Region

MEA SPAC


Company Description

https://pullmanphuquoc.com/


Job Description

We are seeking a dynamic and experienced Spa-Lifestyle and Recreation Manager to join our luxury resort in the beautiful island of Phu Quoc, Vietnam. As the Spa-Lifestyle and Recreation Manager, you will be responsible for overseeing all aspects of our spa and wellness facilities, ensuring exceptional guest experiences and driving the success of our wellness programs.

  • Develop and implement innovative spa treatments, wellness programs, and recreational activities that align with current industry trends and guest preferences
  • Lead and inspire a team of spa therapists, fitness instructors, and recreation staff to deliver outstanding customer service and maintain high standards of performance
  • Manage the day-to-day operations of the spa and recreation facilities, including scheduling, inventory management, and maintenance
  • Create and execute marketing strategies to promote spa services and increase revenue
  • Monitor and analyze financial performance, prepare budgets, and implement cost-control measures
  • Ensure compliance with health and safety regulations, and maintain the highest standards of hygiene and cleanliness
  • Collaborate with other departments to create integrated wellness experiences for guests
  • Handle guest inquiries, feedback, and complaints in a professional and timely manner
  • Stay informed about industry trends and best practices to continuously improve spa and recreation offerings

Qualifications

  • Bachelor's degree in Hospitality Management, Business Administration, or related field
  • Minimum 3-5 years of experience in spa management or a related role within the luxury hospitality industry
  • Proven leadership skills with the ability to motivate and develop a high-performing team
  • Strong financial acumen and experience in budgeting and revenue management
  • Excellent customer service skills and a passion for delivering exceptional guest experiences
  • Proficiency in spa management software and Microsoft Office Suite
  • In-depth knowledge of spa treatments, wellness practices, and current fitness trends
  • Experience in developing and implementing successful marketing strategies for spa and wellness services
  • Strong organizational and time management skills with the ability to multitask effectively
  • Excellent communication and interpersonal skills
  • Fluency in English; knowledge of Vietnamese language is a plus
  • Spa management certification is preferred
  • Understanding of Vietnamese culture and hospitality standards is an advantage

Additional Information

Competencies

  • Excellent leadership, interpersonal and communication skills
  • Detail-oriented and highly reliable in thorough execution and follow-through
  • Ability to work well in stressful & high-pressure situations
  • A team player & builder
  • A motivator & self-starter
  • Well-presented and professionally groomed at all times

对于雅高集团来说,多元与包容意味着欢迎每一个人,并尊重他们的差异,我们仅根据素质和技能来优先提供就业和发展机会。我们的目标是提供有意义的就业机会,一个温暖和包容的文化,优秀的工作条件,并促进所有人的发展,包括残疾人士。

在申请时,请不要犹豫告诉我们您可能需要的任何特殊需求,以便我们考虑这些需求。

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