Security Manager

Job Responsibilities

• Plan, implement, and manage all security and safety operations within the hotel.

• Ensure the safety and security of guests, employees, visitors, and hotel assets at all times.

• Lead, supervise, train, and evaluate the security team to maintain professional standards.

• Prepare duty rosters and ensure adequate security coverage on a 24/7 basis.

• Develop, implement, and regularly update security policies, procedures, and risk assessments.

• Manage emergency response plans, evacuation procedures, and crisis management protocols.

• Act as the primary point of contact during emergencies and security incidents.

• Coordinate with police, fire department, civil defense, and other local authorities.

• Conduct regular safety inspections, drills, and vulnerability assessments.

• Oversee loss prevention programs to minimize theft, fraud, and property damage.

• Investigate all security incidents and prepare accurate and timely reports.

• Ensure compliance with local laws, fire life safety regulations, and Accor brand standards.

• Supervise the operation and maintenance of CCTV, access control, alarms, and fire systems.

• Liaise with engineering and IT departments to ensure all security systems are fully operational.

• Handle guest and employee security concerns with professionalism and confidentiality.

• Support management and HR in employee-related security matters and investigations.

• Maintain detailed records of incidents, audits, training, and daily security activities.

• Assist in preparing the security department budget and controlling operational costs.

• Manage external security vendors and service providers.

• Promote a strong culture of safety, security awareness, and service excellence throughout the hotel.

Additional Information

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.