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  3. FAIRMONT
  4. 客房

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Fairmont The Norfolk, Nairobi, Kenya

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REF67680Z

Rooms Steward

Region

Luxury & Lifestyle


Job Description

  • Cleaning of public areas to include and not limited to dusting, vacuuming and bathroom cleaning.
  • Washing windows mirrors, surfaces stain removal, carpet shampooing & removal of garbage.
  • Stripping beds and replacement with fresh linen and clean towels as well as replacement of bathroom amenities.
  • Pick up of guest Laundry from room to and from laundry and ensuring accurate count of the same always.
  • Provide turn down services.
  • Attend to guest promptly and accurately.
  • Check inventory of room after guest has left advising supervisors if anything is missing.
  • Ensure AC, TV, Telephone, Drier and any other room appliances are functioning well.
  • Maintain all work equipment clean i.e housekeeping trolleys, caddies, vacuum cleaners, cleaning cloths, brushes etc.
  • Respond promptly and courteously to guest requests and inquiries
  • Follow company policy for lost and found
  • Report defective machinery immediately to supervisor for follow up.
  • Handle cleaning properties ie VIP, Make up, Early arrival, DND
  • Understand all room categories and lay outs
  • Adhere to health and safety hygiene and security regulation
  • Performs any other duties as assigned.

Qualifications

  • Team focused
  • Actioned oriented
  • Passionate about our guests and business partners to ensure their needs are met
  • Championing change - Shows openness to new ideas and adapts readily to changing priorities
  • Should be able to work independently and as team members 
  • should be cost aware
  • should be able to stand and lift items for a 8-hour shift
  • Should have minimum work experience of 1 year in the same role.
  • Should have basic qualifications from reputable organization or previous experience of two years

Additional Information

Physical Aspects of Position (include but are not limited to):

  • Constant standing and walking throughout shift
  • Frequent standing and walking throughout shift
  • Occasional lifting and carrying up to 30 lbs
  • Occasional kneeling, pushing, pulling, lifting
  • Occasional ascending or descending ladders, stairs and ramps

对于雅高集团来说,多元与包容意味着欢迎每一个人,并尊重他们的差异,我们仅根据素质和技能来优先提供就业和发展机会。我们的目标是提供有意义的就业机会,一个温暖和包容的文化,优秀的工作条件,并促进所有人的发展,包括残疾人士。

在申请时,请不要犹豫告诉我们您可能需要的任何特殊需求,以便我们考虑这些需求。

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