Revenue Manager

Mercure Townsville is a vibrant and modern hotel located in the heart of Townsville, Queensland. As part of the globally recognised Mercure brand, we pride ourselves on delivering exceptional hospitality experiences to all our guests. With a focus on local culture and cuisine, we strive to create a unique and memorable stay for every visitor to our hotel. Join our team and be a part of our exciting journey!

We are seeking a highly motivated and experienced Revenue Manager to work with our team, you will be responsible for maximising hotel revenue and inventory management.  This can either be a hands-on role, or the flexibility to work from home.

Reporting to the General Manager, you will take ownership and follow the planned strategies and objectives.

The Amazing Opportunity…
As a Revenue Manager you will be responsible for:

• Working closely with the General Manager and Leadership Team to develop and drive successful commercial initiatives and Loyalty campaigns to successfully achieve Hotel goals and KPI’s.
• Driving and managing revenue initiatives across all market segments, maximising revenue across Rooms and Food & Beverage
• Your focus will be on maximising hotel revenue to achieve budgeted and forecasted revenue targets with an emphasis on trend recognition, demand anticipation and opportunity analysis.
• Forecasting by market segment and day, to determine key needs and opportunity days and communicate these to the sales and operations teams for a clear and direct approach to achieving revenue strategies.
• Producing reports and providing insight that will support and evaluate the Hotel’s business strategies.
• Proactively leading Loyalty recruitment throughout the Hotel
• Executing high level reporting and detailed business analysis regularly for owners and our Regional team.

• Previous minimum of 2 years experience in similar role in a 150+ room Hotel.
• Possess strong financial acumen recommending budgeting strategies for revenue maximisation
• Ability to identify trends in the market and translate them into effective real-time strategies
• Confident and articulate communication, negotiation and relationship building skills.
• Demonstrated business acumen with the confidence to exercise good judgement and consideration of commercial implications.
• The proven ability to review statistics in detail and then extrapolate key information that is communicated to various stakeholders, including our owners. 
• A willingness to be hands on within the operation and drive a culture of guest obsession and loyalty with the team.
• The ability to create meaningful connections, creating a high level of trust with the team.  
• A collaborative leader with a strategic and analytical focus
• Previous experience with Opera Cloud and STR., advanced excel skills
• Superior oranisational, time management and follow through skills
• Self-motivated and target driven
• You are flexible and have a desire to work in a dynamic, fast-paced team
• Current First Aid and RSA certificates or the ability to obtain these.
• Experience in the hospitality industry and ACCOR is advantageous
• Must hold valid unlimited Australian work rights

• What’s in it for you?

• Car Park
• Free staff meals during shift
• Generous ACCOR perks including discounted accommodation and restaurant’s
• A collaborative, vibrant culture
• Professional development opportunities
• A reward and recognition
• A competitive salary