Resort Manager

Pullman Maldives Maamutaa

Welcome to Pullman Maldives Maamutaa—an all-inclusive haven where luxury meets limitless possibilities. Immerse yourself in exclusive perks, ignite your intellect, and boldly extend your horizons. This isn’t just a resort; it’s a place designed for those who want to up their game.

Nestled in the Southern Maldives on Maamutaa Island within the Gaafu Alifu Atoll, our enterprising playground spans 18 hectares of lush greenery, encircling a natural lake. Our commitment? Providing you with the holiday of a lifetime—where the dynamic blend of business and pleasure takes center stage.

Let’s dive into the art of balancing work and play, where every moment is an opportunity to cultivate success and revel in the joy of discovery!

"Why work for Accor?"
We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

We are seeking an experienced and operationally strong Resort Manager to lead the day-to-day operations of a flagship island resort managed by Accor in the Maldives. This role is ideal for a hands-on leader with a solid background in remote island hospitality and international hotel brands. The successful candidate will play a key role in upholding Accor’s standards of service excellence while ensuring seamless guest experiences and efficient resort operations.

Key Responsibilities

• Oversee the daily operations across all departments: Front Office, F&B, Housekeeping, Engineering, Spa, and Dive Center.

• Lead, train, and motivate departmental leaders to deliver consistently high service standards.

• Ensure operational efficiency while maintaining the brand promise and service consistency.

• Uphold and enhance guest satisfaction by ensuring attentive, personalized, and professional service delivery across the resort.

• Address guest feedback and complaints proactively and professionally.

• Monitor online reviews and guest surveys, implementing action plans for continuous improvement.

• Foster a positive team culture aligned with Accor values: inclusion, innovation, and excellence.

• Conduct regular performance evaluations and ensure succession planning is in place for key roles.

• Support budget preparation, cost control, and financial analysis.

• Optimize revenue and control operating costs across departments.

• Monitor KPIs and operational targets, identifying areas for improvement.

• Ensure full compliance with Maldivian labor, health, safety, and environmental laws.

• Oversee emergency preparedness and crisis response procedures.

• Collaborate with Sales, Marketing, and Revenue teams to strengthen the resort’s market positioning.

• Represent the resort in brand and owner meetings, maintaining alignment with Accor’s global standards.

• Must have prior experience working in the Maldives or a comparable remote island location
• Must have worked with well-known international hospitality brands, preferably within the Accor portfolio or similar
• Strong operational leadership experience, ideally in resorts with 100+ keys and multiple F&B outlets
• Minimum 5–8 years of experience in hospitality leadership roles, with at least 3 years as a Resort Manager or similar
• Culturally adaptable, hands-on leadership style, and exceptional interpersonal and communication skills
• Fluent in English; other languages (French, German, Mandarin, etc.) are a plus
• Experience using PMS and hospitality software; knowledge of Accor systems is an advantage

What is in it for you:

• Employee benefit card offering discounted rates in Accor Hotels Worldwide
• Develop your talent through learning programs by Academy Accor
• Opportunity to grow within your property and across the world!
• Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS