Pool Bartender (Seasonal Temporary)

Fairmont Breakers is a beloved feature of the Long Beach skyline, a historic landmark with a character and soul of its own. Originally opened in the roaring twenties as a lavish hotel on the waterfront, Breakers was a sought-after destination for world-famous stars. Following an extensive renovation, Fairmont Breakers returns as Long Beach’s only luxury hotel, restoring one of California’s most storied properties to its original grandeur. It offers 185 boutique rooms and suites; a rooftop pool and terrace; an open-air rooftop lounge with views of the Pacific; a blissful two-story spa, wellness and fitness center; dining venues and bars including a live jazz club; and 10,000 square feet of indoor and outdoor function space. Whether exploring the comforts of elevated coastal Italian cuisine in Nettuno or dining among the stars with champagne and caviar in Sky Room, Fairmont Breakers aims to delight all of your senses with artful surroundings and innovative offerings from our culinary team.

SEASONAL POSITION - TEMPORARY

As a Bartender with Fairmont Hotels, you will be an ambassador for the exceptional service of Acqua, our pool area. Your warm, attentive guest service and passion for mixology is worth raising a glass to!

This position will have direct contact will all guests. The bartender will make drinks, take, and deliver food and drink orders in a prompt and courteous manner while maintaining a high level of quality and consistency. The bartender must enjoy working outside in a fast-paced atmosphere. This person must be highly motivated, energetic and possess excellent and polished communication skills. 

ESSENTIAL DUTIES and RESPONSIBILITES   Include but are not limited to the following:

• Uphold the Fairmont values and mission statement while performing all tasks
• Adhere to all company policies and procedures

• Consistently offer professional, friendly and engaging service
• Provide the highest quality service to all guests at all times, by instilling the company philosophy.
• Responsible for being the point person to meet and greet all guests and visitors entering the pool area
• Responsible for escorting guests to their preferred area of pool when required
• Prepare and set up the bar as per requirements
• Assist guests regarding menu items in an informative and helpful way
• Follow outlet policies, procedures, opening/closing checklists and service standards
• Assist with ordering, restocking, and complete the inventory list.
• Assist with bar inventory at month-end
• Have full knowledge of beverage lists and promotions
• Have full knowledge of all menu items, garnishes, contents and preparation methods
• Take orders, answer questions, and make recommendations for menu listed products.
• Mix drinks and control the beverage stock as per guidelines
• Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations. 
• Monitor and maintain cleanliness, sanitation and organization of bar top, tables, and pool area
• Responsible for correctly handling cash, credit and comp procedures and properly completing paperwork
• Assist in keeping pool deck clean, towel pick-up, placing towels on chairs, and some bussing required
• Facilitate bookings of certain sections when required
• Participate actively in the resolution of guest concerns.
• Assist guests with ADA equipment (pool lift chair and wheelchair lift)
• Use appropriate upselling techniques.  
• Understand the processes of delivery and removal of all product and equipment.
• Handle all guest checks according to Hotel policy.
• Maintain pars and equipment as needed to successfully accomplish all service tasks.
• Complete side work as assigned by Manager.
• Engage and genuinely interact with guests while anticipating their needs
• Follow all hotel standards, LQA standards, and Forbes 5 Stars standards while conducting self-audits to ensure 100% compliance on all interactions with guests.
• Work well with others as a team
• Assist in filling in at other F&B areas and/or outlets as needed

• Display a congenial appearance and is well groomed at all times.
• Maintain regular and predictable attendance
• Perform other duties as assigned or needed

• Prior bartending experience with a minimum of 1 year in a similar environment.
• Previous point of sale system experience

• Requires excellent and polished communication skills
• Must be able to speak, read, write and understand the English language.
• Must possess basic math skills and the ability to use a calculator.    
• Ability to solve problems and make rational decisions.
• Must have superior guest service abilities as well as a complete understanding of California serving guidelines.

• Possess a proven track record for guest satisfaction
• Possess a strong sense of urgency
• Display a pleasant and cheerful disposition
• Maintain a high level of integrity
• Display a confident and professional appearance at all times and always meet company grooming standards
• Adapt in difficult situations with problem-solving abilities, and make decisions when necessary 
• Show eagerness and capacity to learn

• Highly responsible & reliable
• Ability to work well under pressure in a fast-paced environment
• Ability to work with minimal supervision
• Ability to work cohesively with fellow colleagues as part of a team
• Able to work outdoors
• Able to work flexible hours including weekdays, weekends, and holidays

What is in it for you:

• Wage: USD $23.00/hour
• Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.
• We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH

Accor is proud to be an Equal Opportunity Employer EOE/M/F/V/D.

We provide an environment of trust, respect, and integrity.  A home away from home.  Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.