People and Culture Manager

Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways and eco-escapes located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.

Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.

The People & Culture Manager is the custodian of the Mantis Al Baha team experience, responsible for building a culture rooted in emotional intelligence, operational clarity, and brand storytelling. This role leads to all HR functions including recruitment, onboarding, training, performance management, and people and Culture strategy. It ensures that every team member, is empowered to deliver immersive, guest-centric service aligned with Mantis values and Vision 2030. 

Talent Acquisition & Onboarding 

• Lead recruitment for all departments, ensuring brand alignment and compliance with Accor standards 

• Manage onboarding processes, orientation programs, and pre-opening readiness 

• Collaborate with department heads to define role profiles and succession plans 

Training & Development 

• Design and implement training programs focused on emotional intelligence, service rituals, and brand storytelling 

• Coordinate Accor Academy modules and local development initiatives 

• Track training completion, impact, and promotion readiness 

Saudization & Localization 

• Develop and execute Saudization strategy across all departments 

• Mentor Saudi talent and build structured career pathways 

• Ensure compliance with national labor regulations and Vision 2030 goals 

Employee Engagement & Culture 

• Foster a culture of collaboration, recognition, and continuous improvement 

• Lead team-building initiatives, wellness programs, and internal communications 

• Monitor engagement metrics and implement feedback-driven improvements 

Performance Management 

• Oversee appraisal cycles, goal setting, and performance reviews 

• Support department heads in coaching, documentation, and disciplinary procedures 

• Maintain transparent reporting and compliance with Accor HR protocols 

Compliance & HR Operations 

• Ensure full compliance with Saudi labor law, insurance, and payroll regulations 

• Maintain HRIS accuracy and reporting integrity 

• Liaise with Accor regional HR teams and external authorities as needed

• Degree in Human Resources, Business Administration, or related field 

• Minimum 7 years in hospitality HR leadership, preferably with pre-opening experience 

• Strong understanding of Saudi labor law, Saudization, and Vision 2030 alignment 

• Proven success in training, recruitment, and culture-building initiatives 

• Fluent in English; Arabic proficiency preferred 

Benefits, Rewards, Motivations: In recognition of your hard work and dedication, we offer:

• Lucrative Rewards: Your efforts won't go unnoticed – anticipate a competitive salary package with generous performance-based bonuses and incentives.
• Personal Growth: Unlock your full potential and pursue your personal goals through continuous learning and development opportunities.
• Industry Perks: Enjoy local and global benefits on accommodation, dining, and lifestyle services.
• Learning Opportunities: Access Accor's extensive learning and development platform, offering thousands of courses to expand your knowledge and skills.
• Recognition and Rewards: Personalized reward programs, bonuses, and incentives in addition to a competitive base salary.