People & Culture Manager

We are seeking an experienced People and Culture Manager for The Hoxton, Madrid. 

The Hoxton is coming to Madrid, a vibrant city of historic streets, buzzing plazas, creative energy, and a lively food scene. Located centrally on Plaza de Santa Ana, the hotel will feature 192 guest-rooms across five classic Hox categories, an open-plan lobby with all-day coffee, rooftop bar Cayo Coco for sundown cocktails, authentic Italian restaurant Bambini Club, and The Apartment - The Hoxton’s signature meeting and event space. 

More about us… 

The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces 

What’s in it for you… 

• The opportunity to work with an exciting new hospitality concept in Madrid and have a real impact on its success.
• Join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. 
• The chance to challenge the norm and work in an environment that is both creative and rewarding. 
• Become part of a team that’s very passionate about creating great hospitality experiences and building a portfolio of brands. 
• Great discounts across the entire Ennismore family (which you get to keep even if you decide to leave us!). 
• A competitive package and plenty of opportunity for development. 

What you’ll do… 

• Be a true partner to the business for anything that relates to looking after their teams, providing advice & guidance. 
• Implement and manage our policies, processes, and procedures, ensuring we are compliant with local employment law in all areas. 
• Position our brand as an employer of choice through effective recruitment strategies that attract talent and build a talent pool for effective succession planning within the business. 
• Work with heads of department on putting in place development opportunities & paths for the team, with input from our Director of L&D. 
• Keep the culture of the hotel alive by embedding The Hoxton values, promoting a fair, safe and inclusive environment and leading initiatives that engage and empower the team. 
• Drive our talent review process from coffee chats, annual reviews through to talent and career management. 
• Lead activities under “Do More”, our global initiative to work with local charities & community projects in the cities we call home. 
• Support managers on employee relations and performance management cases. 
• Work with the central team on European/Global projects and rollouts. We want to hear your ideas and get your input on how to design effective initiatives and deliver innovative solutions. 

What we’re looking for… 

• Individuals. You’re looking for a place where you can be you; no clones in suits here. 
• Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night. 
• You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience. 
• You’re not precious. We leave our egos at the door and help get things done. 
• You’re up for doing things differently and trying (almost) everything once. 
• If we got stuck in a lift together, we’d have a good time and share a few laughs. 
• You want to be part of a team that works hard, supports each other, and has fun along the way. 
• You'll come with 2+ years’ experience across all aspects of human resources within the hospitality industry. 
• If you’ve previously opened a hotel that’s a big plus; you’ll need to be comfortable recruiting high volume. 
• You’re passionate about bringing out the best in other people and are full of ideas you want to try in achieving that goal. 
• Experience dealing with legal and performance issues.