P&C Assistant Manager

Fairmont La Hacienda will offer guests one of the most exclusive resorts in southern Spain.

Situated on the San Roque coast, in a unique and privileged enclave near Sotogrande, it features a luxurious 5-star hotel and branded residences, showcasing breathtaking sea views.

Guests at Fairmont La Hacienda will indulge in a luxury resort experience with access to pools, a spa, fitness facilities, a grand ballroom, and flexible meeting spaces.

Surrounded by two of southern Europe's most renowned golf courses, the hotel provides an exclusive retreat for golf enthusiasts, beach lovers, and discerning travelers. 

Reporting to the Director of People & Culture, the Assistant Manager of People & Culture supports the implementation of the hotel’s People & Culture strategy, ensuring smooth HR operations, compliance with corporate policies and local labor laws, and a positive Heartist experience. This role bridges operational execution and strategic support, assisting the Director and HR team in key initiatives and programs.

Key Responsibilities and Duties

People & Culture Operations and Support:

• Assist in planning and executing People & Culture initiatives aligned with hotel strategy.

• Support daily HR operations, ensuring professional, confidential, and Heartist-focused service.

• Oversee HR processes such as onboarding, orientation, benefits administration, leave management, and HRIS updates.

• Assist with employee lifecycle management, including performance reviews, development programs, and recognition initiatives.

• Support compliance with labor laws, corporate policies, and internal procedures.

Talent Management and Engagement:

• Collaborate on talent attraction, retention, and development programs.

• Assist in implementing engagement, wellness, and recognition initiatives.

• Support employee events, team-building activities, and corporate program implementation.

• Promote Fairmont values and Heartist culture in daily interactions.

Administration, Reporting, and Systems:

• Maintain accurate employee records and HR documentation.

• Ensure HRIS data accuracy, including personnel changes, benefits, and payroll.

• Support preparation of HR reports, metrics, and analytics (turnover, engagement, absenteeism).

• Assist with internal and external HR audits and follow-up actions.

Other Responsibilities:

• Participate in special projects or cross-functional hotel initiatives.

• Assist in training, onboarding, and development programs as required.

• Comply with departmental, safety, and brand standards.

• Perform other duties as assigned.

• Bachelor’s degree in Human Resources, Hospitality Management, Labor Relations, or related field preferred.

• 3–5 years of progressive HR experience, preferably in hospitality or service industries.

• Knowledge of labor laws, HR policies, and employee relations.

• Experience in unionized environments is a plus.

• Strong communication, organizational, and interpersonal skills.

• Ability to maintain confidentiality and handle sensitive information.

• Proficiency in HR systems and Microsoft Office.

• Positive, service-oriented mindset with attention to detail.

• Analytical skills and sound judgment in decision-making.

What is in it for you:

• Competitive Salary and Benefits
• Discounted hotel rooms and food and beverage rates to employees at our sister properties around the globe.
• We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.
• Opportunity to develop your talent and grow within your property and across the world!