Overnight Guest Service Agent

Mercure Darwin Airport Resort & Novotel Darwin Airport Hotel are conveniently located just a few steps away from the airport and a short 15-minute drive from the vibrant Darwin CBD, the Hotels offer a prime location for both business and leisure travellers.

Be a part of this Journey…

Airport Development Group (ADG) has made a significant investment of $25 million to transform the properties into a world-class destination. The major redevelopment project includes a range of upgrades to enhance the guest experience.

The existing accommodation and facilities have undergone significant enhancements, ensuring a comfortable and enjoyable stay for the guests. We are excited to introduce a brand-new lagoon pool, where you can relax and soak up the tropical vibes. Additionally, a poolside restaurant has been added, providing a delightful dining experience in a stunning setting.

The extensive new tropical gardens create a serene and inviting atmosphere, offering a wonderful base from which to explore all the remarkable attractions and natural beauty that the Top End has to offer.

• Ensure all guests are attended to promptly and efficiently in the most professional way and without delay.
• Ensure all account postings are accurate and necessary paperwork produced.
• Ensure an accurate cashiering balance is performed at the completion of shifts.

• Previous 1-2 years experience working in Front Office or hotel outlets.
• Computer literate, with particularly strong knowledge of MS Excel and Opera Cloud.
• Previous experience of working in a hotel Finance Department preferred and understanding of the responsibilities of other areas within the Finance Department preferred.

Must be able to work rotating night shifts (11:00pm - 7:00am), including weekends and public holidays.

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By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality.

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Aboriginal & Torres Strait Islander people are strongly encouraged to apply.