- 全职
- 正式
- 21C MUSEUM HOTELS
- 客房
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21c Museum Hotel Cincinnati, Cincinnati, United States
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REF68719L
Overnight Bell / Valet Attendant
Region
Luxury & Lifestyle
If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity.
Come join our Flock!
Reports to: Front Office Manager/Rooms Manager
General Purpose: Under general supervision, provides porter and valet services to hotel guests and ensures their satisfaction and comfort by promptly and courteously responding to guest requests.
Specific Responsibilities:
- Cleans lobby areas and entrances and maintains free of debris in order to present a clean and attractive facility to customers
- Assists other employees and departments to contribute to the best overall performance of the department and hotel.
- Greets and assists arriving guests with help unloading luggage from vehicle and transporting to their room, personally carrying the luggage or using a luggage cart. Valets offer to park guest's vehicle and give claim ticket.
- Assists departing guests by transporting luggage from room to lobby, and helping the guest load luggage into vehicle. Valets retrieve vehicle and assist guest with departure.
- Responds to guest needs by promptly delivering laundry, newspapers, iron & ironing board, additional linens, etc., in person.
- Responds to inquiries and promotes the hotel's services by explaining products/services. Provides the guest with up-to-date hotel information in order to enhance customer relations.
- Keeps abreast of local activities and the area's establishments in order to answer questions, recommend and give directions.
- Maintains a friendly, cheerful and courteous demeanor at all times not with just with guests and teammates, but also with passersby whose first impression of the hotel will be the people standing outside.
- Performs other duties as assigned, requested or deemed necessary by management.
- Must be able to drive vehicles with manual (stick shift) and automatic transmissions.
- Able to work flexible hours (nights, weekends).
- Responsible, dependable, punctual.
- Tactful, courteous, discreet.
- Strong communication skills; must be able to speak and understand English.
- Clean and professional appearance.
- Demonstrates enthusiasm for all things 21c.
- Must have and maintain a valid driver's license.
- Must pass a background check.
- Must be 18 years of age or older.
- Must be comfortable in various vehicle types and willing to train on manual transmissions to achieve proficiency within the first 90 days.
Education/Formal Training:
- High School diploma or equivalent
Experience:
- Must have at least two years driving experience with a clean driving record.
Physical Requirements:
- Must be able to operate two- and four-wheeled luggage carts, standard office equipment.
- Must be able to lift luggage, up to 70 lbs.
- Capable of prolonged standing, walking and climbing stairs;
- Intermittent exposure to outside elements, but primarily an indoor position.
21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/poster.cfmAll your information will be kept confidential according to EEO guidelines.
Laissez votre cœur vous guider dans ce monde où la vie bat plus fort
对于雅高集团来说,多元与包容意味着欢迎每一个人,并尊重他们的差异,我们仅根据素质和技能来优先提供就业和发展机会。我们的目标是提供有意义的就业机会,一个温暖和包容的文化,优秀的工作条件,并促进所有人的发展,包括残疾人士。
在申请时,请不要犹豫告诉我们您可能需要的任何特殊需求,以便我们考虑这些需求。
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