Night Auditor

Novotel Wellington:  Nestled in the heart of Wellington's CBD,  offering 139 spacious guest rooms with contemporary furnishings and stunning Harbour views. Ideal for family focused executives, business and leisure groups. Novotel’s contemporary boardroom offers providing a discreet and convenient location.

Create memorable nights with us.

At Novotel Wellington, it’s our people who make the difference. Delivering warm, memorable experiences that keep our guests coming back. We’re on the lookout for an experienced Night Auditor to join our night team, bringing professionalism, initiative and exceptional service to ensure every stay ends and begins seamlessly.

This is a Full-time position (minimum 40 hours per week) based at Novotel Wellington, working overnight shifts from 11pm–7:30am on a rotating roster. While the role is primarily at Novotel, flexibility to assist across both Novotel and Ibis Wellington is valued and occasionally required.

What you’ll do

• Welcome and assist late arrivals and early departures with smooth check-in/check-out.

• Complete nightly balancing, system backups and financial reporting using Opera Cloud PMS.

• Prepare and distribute night audit reports in line with finance and compliance standards.

• Act as Night Manager when required, ensuring guest and team safety overnight.

• Oversee night operations including room service, porter duties and regular security checks.

• Manage room availability and handle any overbooking or relocation requirements.

• Maintain accurate billing, reservations and room allocations.

• Keep public areas clean, tidy and guest-ready overnight.

• Support the Front Office team with performance reports and handovers.

This role is paid at $27.68 per hour plus a night shift allowance (Hours worked between 12am - 5am are paid at 1.25 times the ordinary hourly rate), with access to global hotel discounts, meals on duty, and opportunities to grow within the Accor network.

• Previous experience in Front Office operations, ideally at a supervisory or night audit level.

• Strong attention to detail and confidence working independently overnight.

• Calm, professional approach with excellent problem-solving and guest service skills.

• LCQ qualification and current GM Certificate or the ability to obtain one.

• Proficiency in Opera Cloud PMS and Microsoft Excel (preferred).

• Current First Aid Certificate (advantageous).

• Full, clean New Zealand driver licence.

• Eligibility to work in New Zealand (citizen, resident, or valid work visa).
  (Please note: visa sponsorship is not available for this role.)

At the Novotel Wellington, we're all about not just building your career but ensuring you have a blast along the way! We believe in celebrating your accomplishments with a bunch of awesome employee perks and programs, including:

• Learn your Way - Access to our Accor Academy so you can Earn while you Learn!
• Daily staff meals are on us while you're on duty.
• Incredible Accor Heartist Benefits - including discounted Food & Beverage + Accommodation Worldwide
• Accor's Parental Leave Scheme: Supporting you in all stages of life.
• Join in on staff celebrations and get recognised for your tenure.
• Accor's refer-a-friend bonus
• Uniform provided & laundered
• Access to our Employee Assistance Program

Join us at Novotel Wellington, where your career journey is as exciting as the destination!

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS