- 全职
- 正式
- 21C MUSEUM HOTELS
- 客房
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21c Museum Hotel Cincinnati, Cincinnati, United States
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REF52644E
Night Auditor
Region
Luxury & Lifestyle
If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity.
Come join our Flock!
Reports To: Night Manager/Front Office Manager
General Purpose: Audit, balance, and report on the various areas of the hotel (e.g., food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed, and to prevent fraud.
Job Responsibilities
Audit, balance, and report on all food and beverage outlets (e.g., restaurants, lounges, banquets, room service) cash and credit operations, including, but not limited to, checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc., and reset all registers to ensure accurate, timely information.
Audit, balance, post, and report on the front desk, including, but not limited to, room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed.
Audit, balance, prepare, verify, and report on room information to provide room management with a picture of how they are performing.
Prepare and input statistics and income journal sheets to prepare daily reports.
Balance and close all bank ticket codes.
Run the night audit final after ensuring all revenues are in balance nightly.
Perform the duties of a Front Desk Agent/Bellman, including check-ins and check-outs.
Compile guest email addresses for comment cards and our market research company.
Track guest issues in a master Guest Response Log, complete a snapshot of hotel and restaurant activity called the "Flash Report," and send it to all employees.
Basic supervision of 3rd shift staff, including contracted security.
Attend quarterly Night Staff meetings with the Night Manager/room manager/Managing Director.
Other duties as assigned by your supervisor or manager.
Accounting background preferred but not required.
Ability to operate a personal computer, cash register, and calculator.
Ability to compile facts and figures.
Telephone and guest relations etiquette and skills.
Moderate hearing is required to communicate with guests.
Excellent vision is required for viewing computer screens.
Excellent speech communication skills are required to communicate with guests over the telephone.
Excellent comprehension and literacy are required for reading daily reports, numbers, etc.
Ability to lift files/papers to 5 lbs. 50% of time. May lift luggage to 50 lbs.
Mobility - the ability to move between the front desk, PBX accounting, and various other areas in the hotel 15-20% of the time.
No continuous standing, climbing, or driving is required.
Personal computer, telephone, cash register, calculator - approximately 90-95% of the time.
Must pass a background check.
High school education or equivalent experience.
21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/poster.cfm
Laissez votre cœur vous guider dans ce monde où la vie bat plus fort
对于雅高集团来说,多元与包容意味着欢迎每一个人,并尊重他们的差异,我们仅根据素质和技能来优先提供就业和发展机会。我们的目标是提供有意义的就业机会,一个温暖和包容的文化,优秀的工作条件,并促进所有人的发展,包括残疾人士。
在申请时,请不要犹豫告诉我们您可能需要的任何特殊需求,以便我们考虑这些需求。
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