Manager, CLOCKWORK

Who We Are

A Storied Past. A Brilliant Future.
For over 95 years, Fairmont Royal York has stood as a beacon of luxury and excellence in the heart of Toronto. Opened in 1929, this historic hotel was once the tallest building in the British Commonwealth, and today, Fairmont Royal York continues to be a symbol of timeless elegance and modern sophistication. Where tradition meets innovation, and every day offers a chance to make history, a million stories have been told. Join us in creating our next chapter with your story.

Why work for Fairmont?

A Rich History
Join a storied tradition at Fairmont Royal York, where nearly a century of luxurious hospitality and exceptional service have made us a Toronto landmark.

A Culture of Excellence
Be part of a dedicated team committed to delivering unparalleled guest experiences and maintaining the highest standards of service.

Grow, Learn and Enjoy!
Benefit from comprehensive training programs, mentorship, and a supportive work environment that empowers you to reach your full potential.

New Energy for A Storied Landmark
As the world and Toronto move toward a more sustainable future, our landmark hotel is in a stunning transformation for the zero-carbon century ahead.

Reporting to the General Manager, Clockwork & Library Bar, the Bar Manager is responsible for the smooth operation of all food and beverage service including venues & functions. The Bar Manager is present on the floor and is responsible for upholding standards, coaching & mentoring staff, while fostering a strong relationship with guests. 

• Ensure the smooth daily operation of all Food and beverage components of the hotel including, CLOCKWORK and Library Bar.
• Responsible for daily operation by managing on the floor
• Ensure that all hotel Food and beverage standards including speed of service, classic & signature cocktail recipes, wine pours, bartending techniques, and cleanliness are adhered to by all staff
• Ensure that all beverage pouring standards are followed according to SMART SERVE guidelines
• Ensure standard bar set-ups, service and side duties are followed on a daily basis
• Support the Director of Food and BEverage in maintaining target beverage costs & control standards
• Work closely with F&B outlet managers to achieve departmental goals: LQA, EES, VOG
• Monitor stock & condition of operating supplies such as glassware & bar tools
• Ensure all bar teams have sufficient stock of dry goods, non-alcoholic ingredients, and alcohol for service
• Provide the Purchasing Manager monthly alcohol needs up to set par
• Perform F&B opening & closing duties as needed
• Conducts frequent inspections of facilities and equipment, reporting any deficiencies to maintenance
• Maintain and ensure that all bars information is kept up to date with respect to all changes and/or revisions
• Participate in daily communication briefings with the team
• Ensure high level of departmental morale through coaching, shairing of monthly departmental communication meetings, and leading by example in strong relationships
• Cooperate in all respects especially with reference to scheduling and the sharing of staff during busy periods
• Distribute, receive, count and accurately bill for all food and beverage consumed
• Other duties as assigned

• Minimum 3 years’ experience as a F&B Assistant Manager in a medium to large size luxury hotel.
• Strong computer skills in MS Word, E-mail, Excel.
• A proven leader and committed to staff development.
• Excellent interpersonal and communication skills, both written and verbal.
• Post-secondary education in Hotel and Restaurant Management preferred.
• Previous union experience an asset.

Physical Aspects of Position (included but not limited to):

• Frequent sitting throughout shift
• Occasional lifting and carrying up to 20 lbs
• Occasional kneeling, pushing, pulling, lifting
• Occasional ascending or descending ladders, stairs and ramps
• Ability to focus attention on guest needs, remaining calm and courteous at all times

What’s in it for you?

• Free Meals: Tasty meals on us every shift.
• Travel Discounts: Sweet deals at Accor hotels worldwide.
• Dry Cleaning: Free dry-cleaning for your work gear.
• Skill Up: Custom learning programs to boost your talents.
• Impact: Join our CSR, Sustainability, and DEI Committees.
• Level Up: Unlock new career heights with exciting growth paths.

BE PART OF OUR FUTURE.

Another stunning chapter for the iconic Fairmont Royal York has begun, and we invite you to be a part of it. If you are passionate about hospitality, driven by excellence, and eager to contribute to an esteemed institution, we want to hear from you. Join us and help shape the future of one of Toronto’s most treasured landmarks.