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Swissôtel The Bosphorus - Istanbul, İstanbul, Turkey

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REF65282T

Leisure Sales Representative/Executive

Region

MEA SPAC


Company Description

Where passion drives life, join us at Accor!


As one of the world’s leading hospitality groups, Accor shapes the industry with more than 45 brands, over 5,700 hotels, and more than 10,000 restaurants across 110 countries.


With a focus on innovation and excellence, Accor invites you to a world where you can develop yourself, feel at home, and make a difference through each brand.


If you're looking to be part of a global team and set new milestones in your career, join the Accor family and let’s shape the future together!

Pioneering the art of responsible hospitality connecting cultures, with heartfelt care.

✨ Hospitality is a work of heart.
💛 Join us and become a Heartist®.

Swissôtel The Bosphorus, Istanbul

As one of Istanbul’s most distinguished hotels, Swissôtel The Bosphorus is located in Beşiktaş and has been providing an exceptional five-star luxury accommodation experience since 1991.

🌟 Featuring 566 rooms and suites, 29 event venues, and 3 grand ballrooms, Swissôtel offers a sophisticated environment for meetings and events, accommodating groups ranging from 5 to 1,200 guests.

🛎 Besides being a luxury hotel, Swissôtel is also a premier gastronomic destination. You will have the opportunity to advance your career within famous restaurants and bars such as Chalet, 16 Roof, Madhu’s and Sabrosa.

🚀 Are you ready to join this esteemed brand and take the next step in your career at Swissôtel?


Job Description

  • Organizes and participates in familiarization trips in collaboration with Global Sales Offices, Head Office, airlines, and other key market sources.

  • Follows up on requests from leisure (holiday) travel groups and manages the entire process effectively.

  • Develops tailor-made programs in line with travel agencies' specific requests.

  • Prepares and executes annual, monthly, and weekly sales action plans for the responsible segment.

  • Conducts a minimum of 15 corporate agency visits on a weekly basis.

  • Carries out regular market research to identify new travel agencies and companies with accommodation potential.

  • Maintains regular communication with agencies in their portfolio through phone calls and personal visits.

  • Establishes, strengthens, and sustains strong business relationships with travel agencies.

  • Negotiates rate agreements with potential agencies and monitors the revenue performance of these partnerships.

  • Works in close cooperation with the hotel’s sales team to ensure aligned sales efforts.

  • Coordinates with Reservations, Reactive Sales, and Events departments to ensure smooth operations.

  • Utilizes Opera PMS and Sales & Catering systems efficiently; enters and updates all client and agency information accurately.

  • Ensures that the agency portfolio is kept up to date and that all necessary data and reports are accurately recorded in the system.

  • Prepares weekly sales reports, including detailed feedback on agency visits and meeting outcomes.

  • Monitors market trends and competitor activities, sharing relevant insights with management to support strategic planning.

  • Attends agency and client events; welcomes key clients and partners at the hotel.

  • Actively participates in Sales & Marketing team meetings.

  • Promotes all hotel services and facilities effectively to travel agencies.

  • Ensures that all reservations are accurately entered into the system to support reliable reporting.

  • Prepares monthly reports related to their area of responsibility, presents them to management, and takes necessary action.

  • Communicates guest and client requests to relevant departments in a timely and accurate manner.


Qualifications

  • A university degree in Tourism, Hospitality Management, Business Administration, or a related field (preferred),

  • Minimum 2–3 years of experience in a similar sales role within the hospitality or leisure travel segment,

  • Proficient in Opera PMS and Sales & Catering or similar hotel management systems,

  • Strong analytical skills with the ability to conduct market research and develop segment-based sales strategies,

  • Excellent verbal and written communication, presentation, and negotiation skills,

  • Demonstrated ability to build and maintain strong relationships with travel agencies and clients,

  • Willingness and flexibility to travel and work outside standard office hours when necessary,

  • Strong time management, organizational, and reporting skills,

  • A collaborative team player who can coordinate effectively with internal departments,

  • Competent in using Microsoft Office applications, especially Excel, Word, and PowerPoint,

  • Able to monitor market trends and competitor activities to provide strategic input,

  • Confident in professionally representing the hotel and promoting its full range of services,

  • Fluent in English (a second foreign language is an advantage).

对于雅高集团来说,多元与包容意味着欢迎每一个人,并尊重他们的差异,我们仅根据素质和技能来优先提供就业和发展机会。我们的目标是提供有意义的就业机会,一个温暖和包容的文化,优秀的工作条件,并促进所有人的发展,包括残疾人士。

在申请时,请不要犹豫告诉我们您可能需要的任何特殊需求,以便我们考虑这些需求。

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