Leisure Sales Coordinator

As Leisure Sales Coordinator, you will be responsible for providing clerical and administrative support to the Director, Leisure Sales & Entertainment as well as be responsible for the direct sales efforts for the leisure and entertainment segments of the hotel.  You will further ensure department goals are met by providing administrative support to all facets of the leisure and entertainment sales process.

Why work for Fairmont Pacific Rim?

• Be part of a progressive hotel that embraces the culture and vibrancy of one of Canada’s most beautiful cities, Vancouver, proudly recognized as a Great Place to Work, and the first hotel in North America to achieve Single-Use Plastic Free Certification
• Opportunity to develop your talent and grow within Fairmont Pacific Rim and across the world!
• A competitive salary, starting from $62,000.00 per annum
• Create content in a visually striking, design-forward property at the intersection of hospitality, art, fashion, music, food, and wellness
• The opportunity to capture and tell stories across award-winning venues, including restaurants, bars, events, wellness experiences, and guest moments
• Complimentary work meal through our Colleague Dining Program
• Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler
• Travel reimbursement program for a TransLink monthly pass
• Extensive benefits package including health, paramedical, dental, vision, life and disability insurance for those meeting eligibility requirements
• Company-matched pension plan and ability to enroll in the Group Registered Retirement Savings Plan for those meeting eligibility requirements
• Complimentary hotel stay for newly hired employees with breakfast for two through our BE OUR GUEST program
• Opportunities to participate in sustainability, charity, and community engagement initiatives.
• Access to world-class training, leadership programs, and career development opportunities across a global network.
• Be part of a dynamic, diverse team in a stunning luxury setting where no two days are the same.
• Enjoy discounted room rates at Fairmont hotels worldwide, plus special rates at other Accor properties.

 What you will be doing:

• Build and maintain strong client relationships through exceptional customer service and communication
• Provide administrative support to the Director of Leisure & Entertainment, including preparing proposals, building contracts, maintaining filing systems, and coordinating schedules, travel, and meetings
• Assist in coordinating and co-hosting FAM trips, site inspections, client events, sales calls, and educational visits
• Act as a key support resource during sales missions or when the Director is away
• Liaise with internal departments to plan and execute VIP entertainment riders and ensure seamless guest experiences
• Ensure all Consortia reservations in the Property Management System are accurate, complete, and properly documented in the leisure database
• Review daily arrival reports to ensure all amenities and special requests are arranged and communicated prior to guest arrival
• Prepare quotes, establish parameters, and negotiate rates, confirming details through written contracts
• Support the development and execution of business strategies to maximize revenue within the leisure and entertainment segments
• Contribute to achieving monthly, quarterly, and annual sales objectives
• Prepare and maintain weekly, monthly, quarterly, and annual reports as required
• Other duties assigned

Your experience and skills include:

• Must be proficient in Word, Excel, Outlook and knowledge of Opera is preferred.
• Able to provide clear and professional telephone communication.
• Excellent verbal and written communication skills.
• Capable of managing multiple projects and responsibilities with ease.
• Well organized and detail oriented.
• Able to work independently and as part of a team in a fast-paced environment.
• High school or equivalent education required, Bachelor’s degree preferred.
• Prior hospitality sales experience preferred

Your team and working environment:

You will be part of a dynamic and collaborative Sales team focused on positioning the hotel as a leading luxury destination. Working closely with multiple departments, you will contribute to delivering personalized and memorable experiences for our leisure and entertainment guests.

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS