- 全职
- 正式
- 人才与文化
- ACCOR
__jobinformationwidget.freetext.LocationText__
Grand Mercure Mysore, Mysuru, India
__jobinformationwidget.freetext.ExternalReference__
REF100268W
Learning & Development Manager
Region
MEA SPAC
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
Join us and become a Heartist®.
We're looking for a dynamic and visionary Learning & Development Manager to join our team in Mysuru, India. In this pivotal role, you will drive comprehensive learning and development initiatives across our organization, fostering a culture of continuous growth and excellence. You'll partner with senior leadership to design innovative training solutions that enhance employee performance, build critical skill sets, and align with our strategic business objectives. This is an exceptional opportunity to make a meaningful impact on our workforce's professional development and organizational success.
- Develop and implement strategic learning and development programs aligned with organizational goals, ensuring measurable outcomes and continuous improvement
- Lead, mentor, and manage the L&D team, providing guidance, performance feedback, and professional development opportunities to foster a high-performing culture
- Design, deliver, and evaluate innovative training programs that address skill gaps, enhance employee competencies, and support career progression across all organizational levels
- Collaborate with department heads and senior leadership to identify learning needs, assess performance gaps, and create customized solutions that drive business impact
- Manage and optimize the learning management system (LMS) and other L&D technologies to ensure seamless program delivery, tracking, and reporting
- Analyze training effectiveness through data-driven metrics and key performance indicators, providing transparent reports and actionable insights to stakeholders
- Oversee the L&D budget with financial acumen, ensuring cost-effective resource allocation while maintaining high-quality program standards
- Stay current with industry trends, best practices, and emerging technologies in learning and development to continuously innovate our offerings
- Build and maintain strong relationships with external training providers, vendors, and subject matter experts to enhance program quality and accessibility
- Foster an inclusive, supportive learning environment that encourages employee engagement, retention, and long-term career development
- Champion change management initiatives and support organizational transformation through targeted learning interventions
- Demonstrate flexibility and resilience in adapting programs to evolving business needs and employee requirements
- Bachelor's degree in Human Resources, Business Administration, Organizational Development, or related field; Master's degree preferred
- 2+ years of progressive experience in Learning and Development
- Proven track record of successfully designing, implementing, and evaluating comprehensive training programs and talent development initiatives
- Strong leadership and management capabilities with demonstrated ability to motivate, inspire, and develop high-performing teams
- Excellent communication and presentation skills, both written and verbal, with the ability to engage diverse audiences
- Advanced proficiency in learning management systems (LMS) and other L&D technologies and tools
- Expertise in curriculum development, instructional design, and adult learning principles
- Strong analytical skills with the ability to interpret data, generate insights, and make evidence-based decisions
- Proven project management experience, including the ability to manage multiple complex initiatives simultaneously
- Solid budget management skills and financial acumen with experience overseeing L&D expenditures
- In-depth knowledge of talent development best practices, industry trends, and emerging learning methodologies
- Demonstrated coaching, mentoring, and stakeholder engagement capabilities
- Change management experience and ability to support organizational transformation initiatives
- Strong interpersonal skills with the ability to build collaborative relationships across all organizational levels
- Detail-oriented with excellent organizational and time management abilities
- Familiarity with hospitality, multi-location operations, or cluster management is a plus
- Willingness to travel within the organization as required
- Commitment to fostering an inclusive, diverse, and supportive learning culture
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Rencontrez Claudia, Directrice Ressources Humaines hôtel
对于雅高集团来说,多元与包容意味着欢迎每一个人,并尊重他们的差异,我们仅根据素质和技能来优先提供就业和发展机会。我们的目标是提供有意义的就业机会,一个温暖和包容的文化,优秀的工作条件,并促进所有人的发展,包括残疾人士。
在申请时,请不要犹豫告诉我们您可能需要的任何特殊需求,以便我们考虑这些需求。
相关职位
薪水
地点
Sofitel New York, New York, United States
Experience Level
Associate
工作时间安排
全职
Brands
ACCOR
工作类型
正式
Locations
New York
工作类别
Revenue Management & Pricing
描述
Train and support hotel ambassadors on revenue maximization through the full utilization of the Company's systems and best practices, in accordance with global brand revenue management specifications.
参考
f20dbb9d-41cb-4251-8a94-03f360c7ed28
到期日
01/01/0001
薪水
地点
Fairmont Château Laurier, Ottawa, Canada
Experience Level
Associate
工作时间安排
兼职
Brands
FAIRMONT
工作类型
正式
Locations
Ottawa
工作类别
客房
描述
Reporting to the Guest Service Manager Valet, responsibilities and essential job functions include but are not limited to the following:Noticeably positioned at entrances to provide parking assistance
参考
ef440217-8c7e-461c-bb7e-9e7d9ae9a142
到期日
01/01/0001
薪水
地点
Fairmont Austin, Austin, United States
Experience Level
Associate
工作时间安排
临时
Brands
FAIRMONT
工作类型
正式
Locations
Austin
工作类别
餐饮
描述
Reporting to the Banquet Beverage Manager, responsibilities and essential job functions include but are not limited to the following: ResponsibilitiesConsistently offer professional, frien
参考
d81196c9-96e5-487f-ad1a-d99ef27c3df7
到期日
01/01/0001
薪水
地点
Fairmont Banff Springs, Banff, Canada
Experience Level
Entry Level
工作时间安排
全职
Brands
FAIRMONT
工作类型
正式
Locations
Banff
工作类别
餐饮
描述
A Bartender at Fairmont Banff Springs is responsible for the development and creation of all specialty drinks. Our Bartenders take pride in each drink that leaves their bar; with a critical eye for de
参考
06ab9bb0-dbeb-4102-82a8-01f3ed23e830
到期日
01/01/0001
薪水
地点
Sofitel New York, New York, United States
Experience Level
Associate
工作时间安排
全职
Brands
ACCOR
工作类型
正式
Locations
New York
工作类别
工程与维护
描述
Sofitel New York is looking for an Engineering Manager who is an enthusiastic, hospitality-oriented professional that will be responsible for all administrative aspects of the department, as well as a
参考
bb84499a-6d56-4c81-ad5d-03dce041561b
到期日
01/01/0001
薪水
地点
Novotel London Tower Bridge, London, United Kingdom
Experience Level
Mid-Senior Level
工作时间安排
全职
Brands
NOVOTEL
工作类型
正式
Locations
London
工作类别
行政与支持
描述
About YouWe’re looking for a highly organised, proactive individual to join us in a hybrid Admin & Guest Ambassador role. This position supports the hotel’s administrative and financial processes whil
参考
c40956ee-d3a5-448d-abeb-73daaf04af00
到期日
01/01/0001
薪水
地点
Fairmont Olympic Hotel - Seattle, Seattle, United States
Experience Level
Entry Level
工作时间安排
全职
Brands
FAIRMONT
工作类型
正式
Locations
Seattle
工作类别
客房
描述
Be part of a legacy of exceptional service and join our dedicated team at Fairmont Olympic Hotel as a Front Desk Agent! As our Front Desk Agent, you will be the first point of contact for our valued g
参考
5217118c-82e2-4fcc-8923-3fe3ddcc6d7f
到期日
01/01/0001
薪水
地点
Fairmont Olympic Hotel - Seattle, Seattle, United States
Experience Level
Entry Level
工作时间安排
全职
Brands
FAIRMONT
工作类型
正式
Locations
Seattle
工作类别
客房
描述
Reporting to the Director of Guest Services and Chief Concierge, the Concierge Agent will ensure timely and seamless service when dealing with guest requests and will anticipate our Guests’ needs and
参考
2631d46b-1382-4a08-93e3-93e9a354b02b
到期日
01/01/0001
薪水
地点
Rixos Sharm El Sheikh Adults Only 18+, Sharm El-Sheikh, Egypt
Experience Level
Entry Level
工作时间安排
全职
Brands
RIXOS
工作类型
正式
Locations
Sharm El-Sheikh
工作类别
厨房
描述
Bring in the daily materials pulled from the storage house to the kitchen.To support directly the Chef de Partie or Demi Chef in the daily operation and work.To take the full responsibilities of his s
参考
ec674da8-99ef-4c1b-b9e6-9a6d3fe650f1
到期日
01/01/0001
薪水
地点
Fairmont Banff Springs, Banff, Canada
Experience Level
Mid-Senior Level
工作时间安排
全职
Brands
FAIRMONT
工作类型
正式
Locations
Banff
工作类别
餐饮
描述
Join our Michelin One Key-awarded hotel (two years running) and live by the credo “Make It Count.” Lead and mentor a team of 80 across multiple kitchens and event spaces in a fast-paced, hot, and humi
参考
1aa7bbbc-8f13-41ce-8aec-9c9619179d19
到期日
01/01/0001