Group Sales Manager

Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of flexible meeting space. For over 50 years, Fairmont Dallas has been the setting for countless civic, social cultural, convention and corporate events, setting the stage for countless memories.

At Fairmont Dallas, we deliver exceptional service and authentic local experiences in the heart of downtown Dallas. As a Group Sales Manager, you will serve as a brand ambassador responsible for generating group room revenue through proactive prospecting, strategic business development, and relationship management. This role is equally focused on group sales and new business generation, requiring a dynamic sales professional who thrives on building relationships, uncovering opportunities, and driving revenue growth.

What You Will Be Doing

Group Sales & Revenue Generation

• Prospect, solicit, qualify, and secure group business across assigned territories and market segments.
• Generate group room revenue through strategic account management, lead conversion, and business development efforts.
• Achieve and exceed monthly, quarterly, and annual sales goals through proactive sales activities and targeted action plans.
• Prepare proposals, negotiate contracts and rates within established guidelines, and successfully close business opportunities.
• Manage all phases of the sales cycle, from initial inquiry through contract execution and turnover.

Business Development & Market Expansion

• Conduct outside sales calls, client meetings, networking events, trade shows, conferences, and industry functions to expand market presence.
• Develop strategic sales plans to increase market share and strengthen Fairmont Dallas's positioning within key segments.

Relationship Management

• Collaborate with Accor Global Sales Offices, Visit Dallas, and regional Fairmont and Accor properties to maximize exposure and drive incremental business.

Sales Operations & Collaboration

• Utilize Opera Sales & Catering or similar sales systems to manage accounts, track opportunities, forecast revenue, and maintain accurate client records.
• Coordinate and host site inspections, familiarization tours (FAMs), client events, and sales missions.

• Minimum of 2–4 years of hotel sales, group sales, catering sales, or related hospitality experience.
• Previous luxury hotel or resort experience preferred.
• Bachelor's degree in Hospitality Management, Business, Marketing, or a related field preferred.

Skills & Competencies

• Proven ability to prospect, develop, and close new business opportunities.
• Excellent communication, presentation, negotiation, and relationship-building skills.
• Strong analytical and organizational abilities, including forecasting, reporting, and sales planning.
• Experience using Opera Sales & Catering or similar CRM and Sales & Catering platforms.
• Ability to manage multiple priorities while meeting deadlines in a fast-paced environment.
• Self-motivated, results-oriented professional with strong business acumen and entrepreneurial spirit.
• Strong problem-solving, decision-making, and time-management skills.
• Professional presence with a passion for luxury hospitality and exceptional guest experiences.
• Multilingual skills are a plus.

• What’s in it for you:
• Paid time off
• Medical, Dental and Vision Insurance, 401K
• Complimentary Shift Meal
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academy designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities, such as Planet 21
• Career development opportunities with national and international promotion opportunities