- 全职
- 正式
- MERCURE
- 客房
__jobinformationwidget.freetext.LocationText__
MERCURE SYDNEY BANKSTOWN, Bankstown, Australia
__jobinformationwidget.freetext.ExternalReference__
REF51303H
Front Office Manager
Region
MEA SPAC
Are you a dynamic hospitality professional ready to lead and inspire? At Mercure Sydney Bankstown, we’re seeking a passionate Front Office Manager to be the face of our hotel, ensuring unforgettable guest experiences every day.
As the heartbeat of our vibrant Front Office team, you’ll manage a motivated team, oversee seamless check-ins and check-outs, and deliver exceptional service with a smile. With a focus on innovation, teamwork, and a flair for problem-solving, you’ll create a welcoming environment where every team member and guest feels at home.
About Us:
Accor is the world’s largest and fastest-growing hotel group with a network of more than 5,000 properties in over 90 countries. We are far more than a worldwide leader. Globally, we are more than 260,000 hospitality experts placing people at the heart of what we do, and nurturing real passion for service and achievement beyond limits.
We’re so much more than hotels — we’re creating innovative lifestyle experiences, whether you live, work or play. Blaze your own trail from 40+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups.
This is a great opportunity for a strong Assistant Manager to take the next step in their career.
As our next Front Office Manager reporting directly to the General Manager, you will:
- Lead the Front Office Team to deliver peak moments to our guests
- Create welcoming environments and memorable moments for both guests and team members
- Drive guest service initiatives within a diverse Front Office Team
- Empower the team to consistently exceed guest expectations
- Coach and mentor Guest Service Agents and Assistant Managers in their career development
- Collaborate closely with Maintenance, Housekeeping, and Bankstown Sports Club teams on various projects and activities
- Be mentored by an experienced General Manager
Your Skills and experience include:
- Previous leadership role in a small to medium size property
- Roster and Revenue Management preferred
- Understanding of hotel property management system
- Conflict resolution and negotiation skills
- Flexibility to work across morning and afternoon shifts and weekends
- Ability to train and mentor the team
- Hold a valid Responsible Service of Alcohol and First Aid certificate.
What’s in it for you
- An opportunity to Work Your Way, Learn Your Way and experience Benefits Your Way at Accor
- Career mobility opportunities within our International Hotel Group
- Global perks in hotels and Accor partners
- Fun, supportive, and collaborative working environment
Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.
Please note, you will require full working rights in Australia to be eligible for this position.
Laissez votre cœur vous guider dans ce monde où la vie bat plus fort
对于雅高集团来说,多元与包容意味着欢迎每一个人,并尊重他们的差异,我们仅根据素质和技能来优先提供就业和发展机会。我们的目标是提供有意义的就业机会,一个温暖和包容的文化,优秀的工作条件,并促进所有人的发展,包括残疾人士。
在申请时,请不要犹豫告诉我们您可能需要的任何特殊需求,以便我们考虑这些需求。
相关职位
薪水
地点
ORIENT EXPRESS LA DOLCE VITA ORIENT EXPRESS, Rome, Italy
Experience Level
Mid-Senior Level
工作时间安排
全职
Brands
ORIENT EXPRESS
工作类型
正式
Locations
Rome
工作类别
人才与文化
描述
We are looking for a HR Manager to lead the Talent & Culture function and shape a best-in-class employee experience for our onboard crew and operational teams. Reporting to the General Manager, the HR
参考
d5f72a54-42e9-4fd0-b29f-178356d44eba
到期日
01/01/0001
薪水
地点
Raffles Maldives Meradhoo Resort, Malé, Maldives
Experience Level
Mid-Senior Level
工作时间安排
全职
Brands
RAFFLES
工作类型
正式
Locations
Malé
工作类别
市场销售
描述
* Achieves budgeted revenues on key accounts and conversion of key prospects through the preparation and execution of action plans.* Responsible for increasing market share, yield strategies, implemen
参考
b608eae1-0f5a-45c5-aaa4-320c4c9cc012
到期日
01/01/0001
薪水
地点
Fairmont Scottsdale Princess, Scottsdale, United States
Experience Level
Associate
工作时间安排
全职
Brands
FAIRMONT
工作类型
正式
Locations
Scottsdale
工作类别
工程与维护
描述
Become an Engineering team member of the 5 diamond luxury resort in the Sonoran Desert below the McDowell mountains maintaining Kitchen equipment around the resort. Ensure the overall maintenance of t
参考
1ffdc48c-d86e-4982-9cc1-d7ca4f541f8c
到期日
01/01/0001
薪水
地点
Fairmont Scottsdale Princess, Scottsdale, United States
Experience Level
Associate
工作时间安排
全职
Brands
FAIRMONT
工作类型
正式
Locations
Scottsdale
工作类别
零售
描述
At the Fairmont Scottsdale Princess, our retail outlets reflect the luxury of our hotels and the authenticity of our destinations. We invite you to showcase your passion for engaging service, where yo
参考
6675db37-a4e6-4bfd-b1c2-6e17402272bb
到期日
01/01/0001
薪水
地点
Fairmont San Francisco, San Francisco, United States
Experience Level
Mid-Senior Level
工作时间安排
全职
Brands
ACCOR
工作类型
正式
Locations
San Francisco
工作类别
市场销售
描述
Reporting to the Director of Event Services and Sales, responsibilities and essential job functions include but are not limited to the following: Consistently offer professional, friendly, and engagin
参考
e4a008f9-95da-416a-a716-19b5386d8eb9
到期日
01/01/0001
薪水
地点
Fairmont Hotel Macdonald, Edmonton, Canada
Experience Level
Entry Level
工作时间安排
全职
Brands
FAIRMONT
工作类型
正式
Locations
Edmonton
工作类别
餐饮
描述
Third Cook (Full Time) Do you have an appetite for career progression and ready to take your culinary skills to a world-class platform? Take your career to a whole new level with us and join our kitc
参考
5cf5093e-7a5b-47d9-bef9-b1de9da93d3d
到期日
01/01/0001
薪水
地点
Fairmont Scottsdale Princess, Scottsdale, United States
Experience Level
Associate
工作时间安排
全职
Brands
FAIRMONT
工作类型
正式
Locations
Scottsdale
工作类别
市场销售
描述
Your knowledge of the hotel and the technical skill you display when responding to Guest telephone calls will prove you truly are a Fairmont professional. As a Reservation Coordinator, effective and e
参考
004bd7c9-a2f0-4ae2-b46e-7cb8c951d3c8
到期日
01/01/0001
薪水
地点
Fairmont Dallas, Dallas, United States
Experience Level
Associate
工作时间安排
全职
Brands
FAIRMONT
工作类型
正式
Locations
Dallas
工作类别
安保
描述
Loss Prevention Officer:At Fairmont Hotels & Resorts, ensuring the safety and wellbeing of our Colleagues, guests and visitors is an integral part of our operations. As a Security Officer, your attent
参考
2347d996-77a1-4757-a54f-58ad846726b8
到期日
01/01/0001
薪水
地点
21c Museum Hotel Bentonville, Bentonville, United States
Experience Level
Associate
工作时间安排
全职
Brands
21C MUSEUM HOTELS
工作类型
正式
Locations
United States
工作类别
餐饮
描述
Reports To: Restaurant Manager, Food & Beverage DirectorGeneral Purpose: The Busser clears used and dirty plates, glasses, etc., from the restaurant and ensures the cleanliness of tables in a timely m
参考
92bbdd98-1810-48e8-acb9-16c65d640aca
到期日
01/01/0001
薪水
地点
Fairmont Jasper Park Lodge, Jasper, Canada
Experience Level
Director
工作时间安排
全职
Brands
FAIRMONT
工作类型
正式
Locations
Jasper
工作类别
客房
描述
Assistant Director, RoomsExperiencing warm and engaging service in scenic surroundings is at The Fairmont Jasper Park Lodge. As Assistant Director, Rooms, the strategic support and leadership you prov
参考
564975d8-09c3-4d2d-bebb-f49ea22eb8f5
到期日
01/01/0001