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  1. 全职
  2. 正式
  3. 客房
  4. ACCOR

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ibis Jeddah City Center, Jeddah, Saudi Arabia

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REF52661A

Front Office Manager

Region

MEA SPAC


Company Description

Join us at Accor, where life pulses with passion!

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,
Join us and become a Heartist®.


Job Description

  • Control of front desk tidiness and availability of all necessary stationery and material including pens٫ forms and informative leaflets
  • Ensuring timely and accurate customer service
  • Scheduling shifts and supervising front-office personnel including receptionists٫ security guards and call center agents
  • Training and supporting office staff
  • Handling complaints and specific customers requests
  • Monitoring stock and order office supplies and troubleshooting emergencies
  • Managing mail distribution
  • Organizing office budget
  • Managing records of office expenses and costs
  • Overseeing the compliance with company’s policies and security requirements

Qualifications

  • Proven experience in customer service and office management
  • Proficiency in MS Office and English (oral and written)
  • Strong communication, interpersonal, and problem-solving skills

Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

对于雅高集团来说,多元与包容意味着欢迎每一个人,并尊重他们的差异,我们仅根据素质和技能来优先提供就业和发展机会。我们的目标是提供有意义的就业机会,一个温暖和包容的文化,优秀的工作条件,并促进所有人的发展,包括残疾人士。

在申请时,请不要犹豫告诉我们您可能需要的任何特殊需求,以便我们考虑这些需求。

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