Front Office Manager

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

We are looking for a customer focused, people leader to manage the day to day operation of our Front Office Department. In this role you will be responsible for efficiently managing all Front Office services, prioritizing guest needs, overseeing guest arrivals and departures, ensuring all procedures are followed and operate an effective night audit function. 

You will lead, train and motivate the Front Office team to deliver exceptional service, collaborate with other departments to ensure seamless operations and monitor VIP/ special guests and their requests to ensure loyalty is maintained.

Benefits:

• Accommodation and Food & Beverage Discounts with Accor Hotels World Wide!
• Refer a Friend Bonus!
• Learn Your Way - access to learn as you earn!
• Free staff meals on duty
• Access to EAP services
• Discounts with major retail companies and preferential treatment. 

• A thorough knowledge of Front Office Operations
• Extremely coachable and open to feedback
• Passionate about hospitality and motivated to drive your career forward
• Managers certificate
• Willing to work varied hours, including early mornings, late nights, and weekends
• Strong leadership and communication skills
• Proven problem solving skills and a proactive approach to challenges

At Ibis Christchurch we are a friendly and welcoming team who actively support a positive work environment and encourage our team members to grow and learn within our company.
We are an inclusive company with an ambition to attract, recruit and promote individuals with diverse talent.