Company Description

Responsible for overall supervision, planning, controlling and coordination of all activities of the assigned outlet.
Establish and maintain seamless co-ordination & co-operation with all departments of Novotel Visakhapatnam Varun Beach to ensure maximum cooperation, productivity, and guest service.
Monitor and supervise service flow in the assigned outlet.
Any matter which may affect the interests of Novotel Visakhapatnam Varun Beach should be brought to the attention of the Management

Job Description

Coordinate and assist in opening/closing duties and ensure that all settings are completed according to standards and procedures prior to the start of operation

Assist management to supervise junior team members and casual labor under his/her leadership/section and to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards

Take and record restaurant reservations/cancellations in accordance to departmental standards. Reconfirm reservations through phone calls or email on a daily basis

Deliver food & beverage services in accordance to departmental standards and procedures

Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full

Try to remember individual patron’s names and their preferences to extend a personalized service

Additional Information

Responsible for daily administration, meeting and greeting, dealing with guests’ queries and complaints, and booking rooms. visitors
Maintain high standards of customer services at the Reception desk so that customers’ expectations are consistently exceeded.
Motivate and develop Reception team to ensure smooth functioning of the department and promote teamwork.
Any matter which may affect the interests of Novotel Visakhapatnam Varun Beach should be brought to the attention of the Management.

对于雅高集团来说，多元与包容意味着欢迎每一个人，并尊重他们的差异，我们仅根据素质和技能来优先提供就业和发展机会。我们的目标是提供有意义的就业机会，一个温暖和包容的文化，优秀的工作条件，并促进所有人的发展，包括残疾人士。

在申请时，请不要犹豫告诉我们您可能需要的任何特殊需求，以便我们考虑这些需求。

List #1

Food & Beverage Executive