Food & Beverage Coordinator

Fairmont Waterfront redefines hospitality with Pure Coastal Luxury. Our award-winning hotel, nestled on Vancouver's stunning waterfront, is consistently celebrated by top publications like Conde Naste Traveler and recognized as a Great Place to Work® Canada for a second consecutive year. We are Industry leaders in sustainability & embody our commitment to our community, featuring Vancouver's first green roof & rooftop apiary. 

Our Culture is strongly rooted in diversity, inclusion, professional growth and development - over 60% of promotions are from within. We are committed to empowering ambitious individuals to thrive. If you're a visionary who shares our values and passion for excellence, join us to help shape the future of luxury hospitality.  

Why work at Fairmont Waterfront?

• Sustainability and community commitment  - recognized with 5 Green Leaves Certification rating from Green Key Global since 2011
• Empowering Women in Leadership - More than 50% of leadership team including Executive Level, are women
• Celebrating Diversity - our team represents over 60+ countries, fostering an inclusive and global community
• Strong Culture of Belonging for the 2SLGBTQIA+ community providing year-round support, including gender inclusive change rooms
• Generous perks - Enjoy discounted rates at over 5,500 Accor hotels worldwide through our Colleague Travel Discount Program* food & beverage discounts, transit reimbursement program for Trans Link monthly passes, subsidized meal during your shift through our colleague dining program
• Comprehensive Benefits - through our Benefit Plan* including medical, dental and vision coverage, Pension Plan, and more!
• Dining Discounts - Get 50% off at our dining establishments in Vancouver, Victoria and Whistler through our Food & Beverage Discount Program
• Exclusive Experiences - One free stay through our Be Our Guest Program
• Competitive annual salary commensurate with experience, between $63,000 - $65,000

*full-time and part-time status colleagues

Summary of Resposibilties:

• Consistently offer professional, friendly and engaging service as the main point of contact for Food & Beverage, directing phone calls, emails and acting as an ambassador and administrator to provide timely and professional response with the aim of exceeding expectations of our colleagues, guests and leaders
• Responsible for communicating daily Food & Beverage business levels, trends, groups in house, local events, holiday offerings, daily specials and more
• Ensure clear and effective communication between the F&B leadership team, Catering and Sales department & Executive Office for all information related to colleague and guest needs & human resources information
• Assist with recruitment by pre-screening candidates
• Maintain & purchase inventory of office items including, printers & computers and operational needs such as smallwares through our internal ordering system (Birchstreet)
• Assist in monthly & yearly inventory for Restaurants, Banquet, Culinary and Stewarding
• Maintain Colleague Communication boards to provide up to date and relevant information at all times
• Process digital photographs and prepare posters, flyers and other internal documents
• Report Engineering maintenance requests through the Royal Service System for Restaurants, In Room Dining, Banquet, Culinary and Stewarding 
• Review and file monthly EHC records. Provide feedback to Executive Chef, Chief Steward and Director of F&B where applicable
• Create, update & maintain employee contact list
• Assist with the completion of spot checks and sign off on daily audit controls including void logs and house accounts
• Arrange monthly Colleague communication meeting for ARC, In Room Dining, Banquet, Culinary and Stewarding meetings, record, store & communicate meeting minutes
• Create, edit & print all seasonal menus & applicable changes for F&B outlets
• Champion Open Table online booking System, including special events and large group bookings
• Responsible for scheduling, invoicing & liaising with ARC entertainment
• Manage all large party bookings, buyouts Seasonal and Holiday events for ARC Restaurant by leveraging internal booking systems such as Sertifi & OpenTable and effectively communicating with internal and external stakeholders including clients, leaders, Culinary & Stewarding teams
• Assist Leadership in creating, tracking, scheduling and approving Vacations, sick call coverage and communicating with colleagues in relation to schedule changes
• Payroll Management from daily administration to Watson scheduling & bi-weekly submission with accuracy and strong attention to detail
• Leverage internal and external ordering programs to complete food ordering, this may also require sourcing where applicable
• Other duties as assigned

• Passionate Food & Beverage Professional with a minimum of one year of Food & Beverage experience in a Supervisory role is an asset
• Highly organized and detail-oriented individual, able to prioritize multiple tasks and meet deadlines in a fast-paced environment
• Professional, friendly engaging service-focused individual with excellent phone manner
• Previous experience in an administrative role required
• One year of  experience in a coordinator, sales or administrative role is preferred
• Discreet and professional, with the ability to manage confidential information
• Excellent communication and interpersonal skills, both verbal and written
• Strong computer proficiency including Microsoft Office Suite
• Experience with Indesign an asset
• College or University education in Hospitality, Administration or Communication or equivalent relative experience an asset

Canadian work authorization.

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS