Job Description

Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, and guest service.

Respond to queries, by resolving issues in a timely and efficient manner to ensure customer satisfaction.

Ensure that all personnel are kept well informed of department’s objectives and policies.
Supervise and coordinate activities of the Accounts Receivable section.
Ensure to process the third party claims and the maintenance, review, updating and collection of guest accounts in accordance with the credit policy.
Responsible for various transactions including refunds, ability-to-pay allowances, discounts and write-offs.
Investigate special collection problems and confer with financially responsible persons as required to advise concerning credit policy and to make arrangements for payment of outstanding accounts.
Recommend transfer of guest accounts to Delinquent Accounts section.
Maintain liaison with other functions to coordinate efforts in resolving problems concerning collection of guest accounts receivable.

Qualifications

Bachelor's degree in Business Administration, Finance, Accounting, or a related field
Minimum of 3-5 years of experience in accounts receivable or a similar financial role
Proficiency in Microsoft Office suite, particularly Excel, Word, PowerPoint, and Outlook
Strong knowledge of accounting principles and practices

对于雅高集团来说，多元与包容意味着欢迎每一个人，并尊重他们的差异，我们仅根据素质和技能来优先提供就业和发展机会。我们的目标是提供有意义的就业机会，一个温暖和包容的文化，优秀的工作条件，并促进所有人的发展，包括残疾人士。

在申请时，请不要犹豫告诉我们您可能需要的任何特殊需求，以便我们考虑这些需求。

List #1

Finance Executive - Accounts Receivable