- 全职
- 正式
- NOVOTEL
- 餐饮
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Novotel World Trade Centre Dubai, Dubai, United Arab Emirates
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REF68741C
F&B Hostess
Region
MEA SPAC
Novotel World Trade Centre is looking for an experienced F&B Hostess who plays an essential role in creating a positive and enjoyable dining experience for guests, and they are often the first point of contact for customers in a restaurant setting.
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
- Greeting and welcoming guests as they arrive at the restaurant.
- Escorting guests to their tables and providing them with menus.
- Taking reservations and managing the seating plan to ensure efficient operation.
- Providing recommendations on food and drink selections, along with information about specials and promotions.
- Ensuring that guests are attended to promptly and addressing any requests or concerns they may have.
- Coordinating with the kitchen and serving staff to ensure smooth service.
- Handling guest inquiries, feedback, and complaints in a professional and courteous manner.
- Maintaining a clean and organized work environment.
- Assist in setting up and clearing tables to ensure a smooth flow of service.
- Collaborate with the restaurant manager and staff to ensure that guest preferences and special requests are accommodated.
- Maintain knowledge of the restaurant's menu items, ingredients, and preparation methods to provide accurate information to guests.
- Assist in training and mentoring new hostess staff members.
- Help with administrative tasks such as taking reservations, managing guest lists, and updating restaurant seating arrangements.
- Handle cash and credit card transactions accurately and securely.
- Assist in maintaining a high standard of cleanliness and hygiene in the dining area.
- Excellent communication and interpersonal skills.
- Friendly and welcoming demeanour.
- Ability to multitask and work in a fast-paced environment.
- Knowledge of food and beverage offerings.
- Previous experience in a similar role, preferably in a fine dining establishment.
- Strong organizational and customer service skills.
- Flexibility to work evenings, weekends, and holidays.
Your team and working environment:
Diverse, young and vibrant team
Rencontrez James, Directeur de la restauration à Londres
对于雅高集团来说,多元与包容意味着欢迎每一个人,并尊重他们的差异,我们仅根据素质和技能来优先提供就业和发展机会。我们的目标是提供有意义的就业机会,一个温暖和包容的文化,优秀的工作条件,并促进所有人的发展,包括残疾人士。
在申请时,请不要犹豫告诉我们您可能需要的任何特殊需求,以便我们考虑这些需求。
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