Duty Technician

Sofitel Gold Coast Broadbeach is a five-star luxury hotel with 296 elegantly appointed rooms and suites, two heated swimming pools, a renowned restaurant, vibrant bar, and a lively gaming lounge. Just steps from the golden sands of Broadbeach, our property blends French sophistication with the relaxed energy of the Gold Coast. Behind the scenes our engineering team ensures every detail, from guest rooms to pools and public spaces,  operates seamlessly to deliver an exceptional experience.

As a Duty Technician, you’ll report to the Chief Engineer and play a vital role in keeping the hotel operations smooth, safe, and guest ready at all times. Your technical skills, proactivity, and attention to detail will ensure that all building systems, plant equipment, and guest-facing infrastructure are functioning at their peak.

Key Responsibilities

• Respond promptly to guest and colleague maintenance requests, delivering solutions with minimal disruption.
• Carry out preventative and reactive maintenance across guest rooms, public areas, and back-of-house to keep the hotel operating at its best.
• Troubleshoot and repair a range of systems including HVAC, plumbing, refrigeration, and mechanical equipment within scope.
• Complete regular inspections of plant rooms, safety systems and essential infrastructure, ensuring compliance with WHS standards.
• Maintain accurate records of maintenance tasks, equipment checks, and repairs.
• Work collaboratively with contractors and external trades to support specialist works when required.

What you will bring to the role:

• Hands-on experience with hotel, resort or large facility maintenance, with exposure to engineering systems such as electrical, plumbing, HVAC, refrigeration or mechanical equipment.
• Trade qualifications are highly regarded, but not essential - what counts is your proven technical ability and reliability.
• Strong problem-solving skills, with confidence in identifying faults and carrying out quality repairs.
• A safety-first mindset, physically capable of handling the practical demands of the role.
• Flexible to work varied shifts (AM and PM), including weekends and public holidays, and able to communicate effectively with both guests and colleagues.

Thrive in our Sofitel Gold Coast Broadbeach community:

• Join a passionate team as you take on this Full Time role working an average of 38hrs per week with shifts varying from AM to PM
• Free daily staff meals, with unlimited tea/coffee and soft drinks
• Uniform provided and laundered on site
• Safe and secure discounted on-site parking
• Access to Accor’s global benefits program – including discounts on accommodation, dining and experiences
• Paid day off in your birthday month to celebrate you
• Complimentary night's stay with breakfast, each year for your work anniversary 
• Bespoke recognition and reward programs
• Leaders that invest in your development and growth 
• Work steps away from the beach, restaurants, shops, and public transport

Please note: You must have the legal right to work in Australia to be considered for this role.