Director of Revenue Management

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Rising over the slopes of the Bosphorus, surveying centuries of history, yet silhouetted against the modern skyline of Istanbul, the Fairmont heritage of distinction and style comes to Istanbul, fusing with the city’s storied history and traditions to bring guests an exceptional experience in the heart of one of the world’s most talked about destinations.

Fairmont Quasar Istanbul is at once in touch with this fabulous city’s past and part of its dynamic future, rising up from the heart of Istanbul’s main business district. Offering sophisticated travelers 209 guest rooms with a diverse selection of restaurants and bars serving everything from elegantly crafted cocktails to exquisitely authentic Turkish cuisine. With 2,000 square meters of meeting and event space, Fairmont Quasar Istanbul is ideal for meeting and special events while the luxurious Fairmont Spa and state-of-the-art gym are the perfect places to relax and revitalize.

Main Duties :

The Director of Reservation & Revenue is responsible for the room reservation function.  . He/she develops and directs the implementation of revenue management strategies hotel-wide so as to maximize revenue from existing market demand conditions. 

Implement effective revenue management practices:

• By forecasting market demand and implementing price/inventory control to optimize revenue.
• By developing and directing revenue managerial plans with other indirect departments of FB.

Build a revenue management culture across departments:

• By conducting training and workshops to ensure all key revenue/service departments understand the purpose and practices of RM.

Increase revenue via system delivery – Global Reservation Systems, Internet and Central Reservation offices:

• By identifying revenue drivers through systems and optimizing them
• By ensuring hotel information and rates are available in an accurate and timely manner.
• By driving marketing plans for the various e-channels
• By system purchase and implementation

Decisions expected:

• Inventory and price availability for various market segments at various points in time.
• Systems delivery annual marketing plan
• Website and CRM development
• Marketing activities for Corporate Loyalty Programs and Corporate Driven Promotions

Recommendations expected:

• Overall picture structure for hotel room revenue
• Annual room revenue budget and systems delivery capital plan

• Higher education (tourism and hotel management)
• Experience in the relevant position
• Opera PMS Software, Opera Sales & Catering / Opera Sales Force Automation, Property Manager Knowledge of Microsoft Windows computer programs:
• Excellent communication skills, both written and verbal required
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Must possess professional telephone etiquette and have an excellent command
• Strong team player who can work independently in a fast-paced environment
• Dynamic, willing to learn
• Have good sales and presentation skills
• Ability to manage multiple tasks at the same time
• Management experience would be an advantage.
• Strong analytical, organizational and creative thinking skills
• Pre-Opening experience would be a plus

Your team and working environment:
We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Note: Customization may be included for any specific local or legislative requirements, such as work permits.
Only Turkish or candidates which able to communicate in Turkish will be hired.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.