Director of Quality Assurance

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

We are seeking a visionary and decisive Director of Quality Assurance to join our team in Cairo, Egypt. As the leader of our quality assurance department, you will be responsible for developing, implementing, and overseeing comprehensive quality management systems that ensure the highest standards of product and service quality across our organization.

• Develop and execute strategic quality assurance plans aligned with organizational goals
• Lead and mentor a team of quality assurance professionals, fostering a culture of continuous improvement
• Establish and maintain quality control processes, metrics, and performance indicators
• Collaborate with cross-functional teams to identify and resolve quality issues
• Conduct regular audits and assessments to ensure compliance with industry standards and regulations
• Analyze quality data and prepare comprehensive reports for senior management
• Drive the implementation of best practices and innovative quality assurance methodologies
• Manage relationships with external auditors and regulatory bodies
• Oversee the development and delivery of quality-related training programs
• Stay abreast of industry trends and emerging technologies in quality assurance

• Bachelor's degree in Engineering, Quality Assurance, or related field; Master's degree preferred
• 10+ years of experience in quality assurance, with at least 5 years in a leadership role
• In-depth knowledge of quality assurance principles, methodologies, and best practices
• Strong understanding of industry standards (e.g., ISO 9001) and regulatory requirements
• Proven experience in developing and implementing quality management systems
• Expertise in statistical analysis, data interpretation, and risk assessment
• Proficiency in project management and continuous improvement processes
• Excellent leadership skills with the ability to motivate and develop teams
• Strong analytical and problem-solving abilities
• Outstanding communication and interpersonal skills
• Relevant certifications such as Certified Quality Manager or Six Sigma Black Belt are highly desirable
• Experience working in a multinational or cross-cultural environment is a plus

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

What is in it for you:

• Employee benefit card offering discounted rates at Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Hotel Overview:  Overlooking one of Cairo’s most beautiful Nile views, Nile City Towers complex is a business destination claim to Egypt’s corporate success. Built on a total area of 16,000 sqm, Nile City Towers boasts a 170 meter Nile façade and its two towers are an anchor to an exclusive shopping center, upscale housing, a five-star hotel, 8-screen cinema and 4 floors of underground parking.
The spectacular reception leads the way to 566 elegantly designed rooms, suites restaurants, bars and a health club the 25th floor with a comprehensive range of fitness facilities including a signature Willow Stream Spa as well as a sky-high swimming pool.

Physical Aspects of Position (include but are not limited to): 

• Constant standing and walking throughout shift.
• Frequent lifting and carrying up to 30 lbs.
• Occasional kneeling, pushing, pulling, lifting.
• Occasional ascending or descending ladders, stairs and ramps.

Visa Requirements: Must be legally permitted to work in Egypt.