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Rixos Montaza Alexandria, Alexandria, Egypt

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REF43183M

Director of Housekeeping

Region

Luxury & Lifestyle


Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"


Job Description

  • To be responsible for the affairs of the department and the operation of the economic affairs. Ensure that all guest rooms, public areas, back office areas are clean and up to standards;
  • Create a healthy and safe environment for guests and staff;
  • Ensuring a high level of service to guests according to the rules and standards of the rooms department;
  • Conduct regular inspections of the general Hotel area and Guest rooms and report directly to the manager;
  • Resolve guest complaints and follow up on required actions;
  • To ensure the management of the employees of the Department, the productivity of the work and conduct according to ethical standards;
  • Check all VIP guest rooms before the Manager in the Rooms section;
  • To participate closely in the special projects of household works;
  • Supervise the implementation of high-level cleaning, technical work and safety rules related to the issues related to the housekeeping department of the hotel and around the hotel;
  • To regularly work together with all divisions/departments and meet their work-related requirements in a timely manner;
  • To perform work within the standards of  Hotel, to instruct the employees of the department;
  • To control overall performance and the sale of the laundry department;
  • To regularly analyze the spare parts in the warehouse and their quantity;
  • To control the work and attendance schedules of the employees of the department, vacation planning, training plan for the department;
  • To create and update all policies and procedures of the Department and make sure all employees reporting to her/him are familiarized with them;
  • To provide departmental (all monthly, quarterly, annual) reports to the directly subordinate manager:

Qualifications

  • Previous Housekeeping management experience, in a similar role is essential.
  • Experienced in the luxury market, previous 5 Star experience essential.
    Strong operational background with experience in the implementation and management of brand standards.
  • Experience in the coaching and development of a professional management team.
  • Proven experience with cost control including payroll, expenses, and forecasting
  • Excellent time management, organisational skills and ability to work autonomously.

Additional Information

Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

对于雅高集团来说,多元与包容意味着欢迎每一个人,并尊重他们的差异,我们仅根据素质和技能来优先提供就业和发展机会。我们的目标是提供有意义的就业机会,一个温暖和包容的文化,优秀的工作条件,并促进所有人的发展,包括残疾人士。

在申请时,请不要犹豫告诉我们您可能需要的任何特殊需求,以便我们考虑这些需求。

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