Director, Engineering - Rixos Phu Quoc, Vietnam

As the only all-inclusive resort on the island, Rixos Phu Quoc will offer its guests an unforgettable experience thanks to its exceptional design and engaging programming, all within the stunning backdrop of breathtaking landscapes, sandy beaches and clear blue water. This resort sets a new standard influenced by local culture and Turkish traditions, establishing itself as the ultimate luxury leisure escape.

Nestled on the golden sand beaches and emerald water of Hon Thom (Pineapple Island) – one of the most stunning islands of Vietnam’s “Pearl Island”, Rixos Phu Quoc will invite guests to discover a world of possibilities with over 1300 guest rooms in five categories, including 207 suites, all offering unparalleled ocean views and direct access to the pristine coastline. There’s plenty to discover across the sprawling resort, and guests are encouraged to explore the scenic botanical gardens on sand bikes or walk the dragon’s gateway coastal paths. Creating an exceptional escape, guests will enjoy an array of exclusive facilities that cater to all, with a family-friendly beach area featuring multiple playgrounds and a Rixy Kids Clubs to keep the young ones entertained, dedicated water sports and fitness facilities for the adrenaline seekers, and a multi-functional amphitheatre to set to host a jam-packed schedule of live entertainment. Adding to the variety of activities on offer, the resort also features multiple pools, outdoor game spaces for chess, bowling and tennis, and an expansive wellness spa.

Located on the scenic Hon Thom Island in Southern Phu Quoc, Rixos Phu Quoc is just a 45-minute flight from Vietnam’s largest city, Ho Chi Minh City. Boasting unparalleled sea views and lush mountain backdrops, this secluded paradise is accessible from the mainland through the World Guinness record’s 3-wire longest cable car with a quick 15-minute commute from the mainland or a short boat ride.

You will have overall responsibility for ensuring smooth and efficient operation of the property and all its equipment, ancillary maintenance and repair services and protection.  Also, responsible for maintaining the structural aspects of the hotel as well as the maintenance of grounds and external facilities.

Planning & Organizing:

Manage the daily activities of the department.

Plan and organize work, communicate goals, and schedule colleagues to ensure proper coverage.

Ensure all colleagues are properly trained and have the tools and equipment needed to effectively carry out their respective job duties.

Educate/train colleagues on current safety issues to ensure compliance with all local laws and safety regulations.

Assist with other duties as assigned and may serve as "manager on duty" as required.

Maintain and repair the interior and exterior of buildings, hotel rooms and contents.

Ensure the execution and achievement of the hotel's preventive maintenance program.

Monitor budget and control expenses within all areas of the department.

Participate in the preparation of the annual departmental operating budget and financials.

Maintain and manage Resort CAPEX

Establish and maintain procedures to: (1) ensure the security of inventory and assets such as tools, supplies, equipment, furniture, televisions, etc., (2) replenish supplies and inventory in a timely and efficient manner, and (3) to minimize waste.

Work with Design and Construction team, engineers, and/or outside architects regarding renovations and other such projects; contact contractors for bids and meet with appropriate construction supervisors.

Assist in determining the security requirements necessary to ensure that hotel property, colleagues, residents and patrons are protected against theft, crime, and other hazards, and/or manage the relationship with a third party security firm contracted for such purposes.

Drives weekly walk-throughs for all BOH/FOH areas

Drives operation innovation & sustainability projects

Personal Attributes

Proficient in all aspects of building operations and facilities management

Ability to work independently with good interpersonal skills

A creative, practical and pro-active approach to problem solving

A proven ability to build, lead and manage a team

An energetic and dynamic personality

Good communicator with fluency in English.  Ability to communicate in a local language where the hotel operates is desirable

Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Employee service culture to be responsive, respectful and deliver a great experience.

Leading Myself

•             Positive Orientation

•             Operational Decision Making

•             Self-Development & Management

Leading Others

•             Developing an Empowered Team

•             Leading an Engaged and Diverse Team

•             Communication

Leading the Business

•             Advocating Guest Passion

•             Business Planning and Analysis

•             Business Improvement and Change 

You should come with the following…

• Diploma/Degree in Hospitality Management and/or Accounting
• Familiarity with financial systems: OPERA, MICROS, ACCPAC, HYPERION.
• Minimum of 5-10 years’ experience in a senior finance position

Your strengths will include…

• Feeling safe under pressure and like to solve problems in a dynamic environment.
• Being comfortable in a challenging environment where you can just be yourself
• You thrive on motivation others and providing unconditional support to others
• Having fun at work is you kind of thing.  You work hard but also have fun along the way and enjoy being around your teams