- 全职
- 正式
- 21C MUSEUM HOTELS
- 餐饮
__jobinformationwidget.freetext.LocationText__
21c Museum Hotel Durham, Durham, United States
__jobinformationwidget.freetext.ExternalReference__
REF72266H
Beverage Manager
Region
Luxury & Lifestyle
If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity.
Come join our Flock!
Reports To: Food & Beverage Director & Assistant F&B Director
Supervises: All FOH team with specific supervision of the Lounge team – Lead Bartender / Bar Supervisor, Bartenders, Cocktail Servers, Barbacks
General Purpose: In conjunction with the Food & Beverage Director & Assistant Food & Beverage Director, The Beverage Director creates and manages the beverage program for the restaurant and Banquets & Catering (B&C) departments.
Specific Responsibilities:
Service + Team
Ensure total guest satisfaction and ensure the finest quality of food and beverage.
Provide the highest and most efficient level of food and beverage service expected by the guest.
Hold team to 21c service standards.
Roll up sleeves and ‘get dirty’ in an effort to keep standards high.
Constantly seek improvement in self, team, and what we deliver.
Touches all tables and focuses on hospitality.
Engages with guests and teammates while on the floor to promote beverage program awareness and sales.
Cultivates a following of regulars.
Stays aware of market trends, i.e., economy, creative ideas, new product.
Consistent focus and emphasis on floor presence. Commitment to being on the floor with the team as business and staffing levels demand.
Creates a total awareness of in-house VIPs and reviews names with staff members during pre-service meetings.
FOH F&B (Events included) Staffing responsibilities.
Works with the F&B + AF&B Directors and People + Culture to post beverage teammate positions and refresh as needed.
Screen applicant and schedule initial interviews in conjunction with the F&B Management team.
Approves hires for restaurant Bar positions in conjunction with the F&B + AF&B Directors.
Assists new hires with completion of hiring paperwork.
Works with scheduling manager to ensure beverage training is scheduled and complete for all applicable new hires.
Works with the scheduling manager or owns the restaurant Bar + Lounge teams schedules.
Creates and administers property Alcohol policies within 21c, state, and municipality guidelines.
Tracks + ensures teammate alcohol license compliancy (where applicable).
Works to keep teammate morale high.
Coach employees on ways to work efficiently with each other.
Constantly seeks improvement in self, staff, and 21c.
Enforces proper dress guidelines for all teammates.
Role of teacher, trainer, developer.
Train, train, and train team some more. Give verbal and written quizzes often.
Responsible for development, implementation, and maintenance of beverage training policies – both onboarding and continued education.
Responsible for development, implementation, maintenance, and oversight of all beverage operational systems and incorporating them into training systems.
Maintain steps of Beverage service protocols and Beverage standards of service.
Implement Beverage team building activities and meetings.
Take the lead in creating and communicating teammate rewards/contests around beverage.
Ensures all Beverage training, policies, systems, product + menu information are built and maintained within MISEbox for all teammates.
Implements beverage systems and procedures that set the business and employees up for success.
Beverage Procurement, Inventory, and financial responsibilities
Responsible for all Alcoholic Beverage procurement, inventory management and systems, and beverage General Ledger and profit & loss beverage statement management, analysis, executive summary comments, and remedial action in conjunction with the F&B and AF&B Directors and within 21c SOPs and guidelines.
Bevager (beverage management system) administrator.
Works with the 21c F&B Operations team to incorporate and maintain compliancy to all 21c and Ennismore brand partnerships.
Identifies ways to operate more efficiently, cut costs and drive revenue.
Marketing
Works with the Brand / Marketing Team to develop and provide content through various media channels regarding the Beverage Program.
Works with the F&B, Sales, and Marketing Leadership Teams to concept, curate, plan, and execute specialty Beverage and Culinary events.
Is current and comfortable with being on camera and in media interviews.
Operations & Admin
Curates, manages and maintains all beverage menus including Restaurant cocktails, wine list and beer list as well as Event Bar menus and any additional outlets beverage menus.
Leads in the development, maintenance, and evolution of the Beverage programming and Brand integrity in conjunction with the 21c F&B Operations Team, F&B + AF&B Directors within the Brand standards and guidelines.
Work with F&B + AF&B Directors, DOSM, and Marketing Manager to identify ways to operate more efficiently, cut costs and drive revenue.
Selects and maintains Beverage glassware, tools, and equipment in conjunction with the F&B + AF&B Directors and within 21c Property Brand Standards.
Consults and assists on Beverage related options in hotel operations as needed.
Responsible for the continuity and maintenance of all beverage items between Guest Facing Menus, POS, Beverage Management Tool (Bevager), and educational platform (MISEbox).
Assumes and executes all the responsibilities of the restaurant manager position.
Communication to all proper entities on all Beverage responsibilities in a timely, concise, and thorough manner.
General
Reports to work on time and ready to work scheduled shift.
Maintains a positive, friendly attitude with teammates and guests.
Maintains a clean, orderly appearance of self and all F&B operations areas.
Assists/executes any and all tasks as assigned by the F&B Director and Assistant F&B Director.
Embraces new ideas and quickly adapts to rapidly changing circumstances.
Identifies and seeks solutions for problem areas.
Advanced knowledge of spirits, wine, beer, and NA beverage.
Competent with Windows-based computers and Microsoft Office and familiar with industry standard software.
Demonstrates enthusiasm for all things 21c.
Must pass a background check
Education/Formal Training:
Some college education.
Experience:
Two to four years in a high volume, high quality restaurant operation.
Minimum one year management/supervisory experience.
21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/poster.cfm
Advanced knowledge of spirits, wine, beer, and NA beverage.
Competent with Windows-based computers and Microsoft Office and familiar with industry standard software.
Demonstrates enthusiasm for all things 21c.
Must pass a background check
Education/Formal Training:
Some college education.
Experience:
Two to four years in a high volume, high quality restaurant operation.
Minimum one year management/supervisory experience.
All your information will be kept confidential according to EEO guidelines. 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/poster.cfm
Rencontrez James, Directeur de la restauration à Londres
对于雅高集团来说,多元与包容意味着欢迎每一个人,并尊重他们的差异,我们仅根据素质和技能来优先提供就业和发展机会。我们的目标是提供有意义的就业机会,一个温暖和包容的文化,优秀的工作条件,并促进所有人的发展,包括残疾人士。
在申请时,请不要犹豫告诉我们您可能需要的任何特殊需求,以便我们考虑这些需求。
相关职位
薪水
地点
Issy-les-Moulineaux, France
Experience Level
Director
工作时间安排
全职
Brands
ACCOR
工作类型
正式
Locations
Issy-les-Moulineaux
工作类别
行政与支持
描述
Your mission: • Manage, animate & accompany the L1 sales & distribution support teams within your department • Recruit, onboard and increase competence of team members to become experts on their scope
参考
72a170e8-122d-4f0e-a186-8c9ff6395c76
到期日
01/01/0001
薪水
地点
Issy-les-Moulineaux, France
Experience Level
Associate
工作时间安排
全职
Brands
ACCOR
工作类型
正式
Locations
Issy-les-Moulineaux
工作类别
Tech & Digital
描述
Your mission: • Support or drive Sales, Distribution & Loyalty Hotel Care transversal projects• Gather & analyze the OKRs, KPIs and quality scores of the Sales, Distribution & Loyalty department. • Ge
参考
756eda47-c3b6-4cf9-ab01-fb2e44bfdf09
到期日
01/01/0001
薪水
地点
Rixos Tersane Istanbul, Istanbul, Turkey
Experience Level
Executive
工作时间安排
全职
Brands
RIXOS
工作类型
正式
Locations
Istanbul
工作类别
Sales
描述
Monitors new memberships, responds to member requests promptly, and ensures a high level of guest satisfaction.Provides detailed information about Infinia and promotes it effectively.Analyzes the poin
参考
cb0ffaef-c197-467d-9e63-d3f5092a52f7
到期日
01/01/0001
薪水
地点
Fairmont Heritage Place - Franz Klammer Lodge, Telluride, United States
Experience Level
Associate
工作时间安排
兼职
Brands
FAIRMONT
工作类型
正式
Locations
Telluride
工作类别
客房
描述
Providing engaging, sincere, personalized service is one of the ways our Colleagues are turning moments into memories for our Owners and Guests at Fairmont Hotels & Resorts. Be an ambassador for an ex
参考
e71cc206-dd7f-4728-8dea-fdf042d670ca
到期日
01/01/0001
薪水
地点
Novotel London Tower Bridge, London, United Kingdom
Experience Level
Mid-Senior Level
工作时间安排
全职
Brands
NOVOTEL
工作类型
正式
Locations
London
工作类别
行政与酒店管理
描述
What We Are Seeking:In your role you will:Be responsible for the entire Hotel operation and standards of the products and services.Have razor focus on commercial strategies and look for ways to maximi
参考
3e72ea4a-70e7-4067-8b7d-192af66214a3
到期日
01/01/0001
薪水
地点
Fairmont Grand Del Mar, San Diego, United States
Experience Level
Entry Level
工作时间安排
全职
Brands
FAIRMONT
工作类型
正式
Locations
San Diego
工作类别
客房
描述
Rate of Pay: $21.63/hour USDHousekeeping Room Attendant You are at the heart of the hotel! As a Housekeeping Room Attendant, you will take ownership of guest rooms, ensuring that our guests are provi
参考
005a6af9-7f59-4475-9e9c-0fc0257b1b3e
到期日
01/01/0001
薪水
地点
SLS Barcelona, Barcelona, Spain
Experience Level
Executive
工作时间安排
全职
Brands
SLS
工作类型
正式
Locations
Barcelona
工作类别
餐饮
描述
What you’ll doWe are looking for an experienced Restaurant Manager to join the opening team at SLS Barcelona. Under the guidance of the Head of Bars & Restaurants, the Restaurant Manager directs the o
参考
970fe2bd-8deb-4277-820f-26248ad1175b
到期日
01/01/0001
薪水
地点
Fairmont Grand Del Mar, San Diego, United States
Experience Level
Entry Level
工作时间安排
全职
Brands
FAIRMONT
工作类型
正式
Locations
San Diego
工作类别
餐饮
描述
Rate of Pay: $18.99/hour USDThe Members Lounge Attendant is responsible for the upkeep, organization, and service of both the Men’s and Ladies Member Locker Rooms and Lounges. They ensure a welcoming,
参考
a72d7941-6c5f-4e03-970a-00b0fcb51577
到期日
01/01/0001
薪水
地点
Hamilton Princess & Beach Club - A Fairmont Managed Hotel, Hamilton, Bermuda
Experience Level
Associate
工作时间安排
全职
Brands
FAIRMONT
工作类型
正式
Locations
Hamilton
工作类别
康乐
描述
Summary of Responsibilities:Reporting to the Lead Spa Therapist, responsibilities and essential job functions include, but are not limited to, the following:Consistently offer professional, engaging a
参考
84f25f10-d3e2-4757-91ef-83268426bf4a
到期日
01/01/0001
薪水
地点
Fairmont Grand Del Mar, San Diego, United States
Experience Level
Entry Level
工作时间安排
兼职
Brands
FAIRMONT
工作类型
正式
Locations
San Diego
工作类别
餐饮
描述
Rate of Pay: $17.25/hour USDSee guests from start to finish through a five star dining experience including all knowledge and service of food, wine and spirits.Job responsibilities include; although a
参考
3c723262-882d-4e3d-85fb-0293f0d0f27c
到期日
01/01/0001