Banquet Supervisor

Banquet Supervisor 

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. 

By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.  

Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS 

What is in it for you?

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and the opportunity to earn qualifications while you work
• Opportunity to develop your talent and grow within your property and across the world
• Ability to make a difference in the local community through our Corporate Social Responsibility activities.

What you will be doing:

• Responsible for the day-to-day aspect of banquet operations to ensure events are executed at a luxury level (maintenance before, during and after the events)
• Providing engaging and luxury service to our guests and colleagues
• Supervise the event team and ensure service standards are followed
• Liaising with clients to ensure all function details are correct and adhered to
• Conduct pre-shift briefings with colleagues for each event
• Process daily banquet bills
• Accountable to complete daily opening and closing duties
• Responsible to ensure all our guests leave with a positive event experience
• To ensure that all equipment, fixtures, and furniture of the department are kept in the best repair possible and are used in a safe and proper manner
• Maintain awareness of, and ensuring compliance with all food safety & hygiene policies and procedures are followed at all times.
• To follow all department and hotel policies, procedures and service standards

Your experience and skills include:

• Minimum of two years of supervisory experience in a related role.
• Working knowledge of Microsoft applications (Word, Excel, Outlook, etc.).
• Previous experience in a unionized environment is an asset.
• Strong organizational skills with the ability to work independently, self-motivated, and self-directed.
• Ability to work well under pressure in a fast-paced environment.
• Ability to focus attention on guest needs, remaining calm and courteous at all time

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.