JUMP TO CONTENT
  1. 全职
  2. 正式
  3. 25HOURS HOTELS
  4. 康乐

__jobinformationwidget.freetext.LocationText__

25hours Hotel Dubai One Central, Dubai, United Arab Emirates

__jobinformationwidget.freetext.ExternalReference__

REF77763B

Assistant Spa Manager

Region

Luxury & Lifestyle


Company Description

At the 25hours Hotel One Central, Bedouin traditions are brought back to life and reinterpreted in a contemporary way. Here our colleagues become storytellers themselves. With a view of the Museum of the Future near the Dubai International Financial Center, everyone will find their way to us. Whether for an ice cream walk or a birthday celebration, we also enjoy spending time together outside of work. We are a colourful, diverse, professional team and love our friendly, informal culture.

COME AS YOU ARE & JOIN THE  25h TRIBE.


Job Description

How does your working day look like …

  • Supervise and manage spa staff, including aestheticians, massage therapists, receptionists, and cleaning staff.
  • Create and manage staff schedules to ensure adequate coverage during peak times and efficient operation during slower periods.
  • Provide training for new and existing staff to maintain high service standards and keep them updated on the latest techniques and industry trends.
  • Build and maintain positive relationships with clients, addressing their concerns and ensuring a high level of customer satisfaction.
  • Oversee front desk operations, ensuring a smooth check-in and check-out process, handling reservations, and addressing client inquiries.
  • Monitor and manage spa inventory, including skincare products, oils, and other consumables.
  • Plan and execute marketing strategies and promotional events to attract new clients and retain existing ones.
  • Monitor and drive sales goals, encouraging upselling of services and products.
  • Ensure that all spa equipment is in good working order, coordinating repairs or replacements as necessary.
  • Maintain a clean and organized spa environment, adhering to health and safety standards.
  • Monitor and maintain high standards of service quality, providing feedback and guidance to staff as needed.
  • Ensure the spa complies with all local health and safety regulations.
  • Keep accurate records of spa services, financial transactions, and employee performance.
  • Generate regular reports on spa performance for upper management.
  • Handle customer complaints or staff conflicts in a professional and effective manner.
  • Make informed decisions on matters related to staff, services, and overall spa management.
  • Stay informed about industry trends, new treatments, and technologies, and implement changes to keep the spa competitive.

Qualifications

Your personality counts more than your CV …

 

  • You have 3-5 years of experience in similar role of Head Spa therapist, knowledge of local market, experience in hospitality.
  • Proficiency in Microsoft Office suite and computer skills.
  • Previous experience in spa therapy would be recommended.
  • Knowledge of driving revenue and ensuring maximum efficiency of the booking channels.
  • Guest Service Excellence

Additional Information

What’s in it for you …

  • Get to know all the other 25hours hotels and stay ten nights a year for free as an employee!
  • Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world
  • Benefit from great offers from our numerous cooperation partners
  • Be part of our hilarious staff parties and much more...

对于雅高集团来说,多元与包容意味着欢迎每一个人,并尊重他们的差异,我们仅根据素质和技能来优先提供就业和发展机会。我们的目标是提供有意义的就业机会,一个温暖和包容的文化,优秀的工作条件,并促进所有人的发展,包括残疾人士。

在申请时,请不要犹豫告诉我们您可能需要的任何特殊需求,以便我们考虑这些需求。

.

搜索

Browse Jobs