Assistant Meeting & Events Manager

"Why work for Pullman London St Pancras?
We welcome you as you are! We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore limitless possibilities within the company. 
By joining us, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

We are looking for a FUN, PASSIONATE & EXTROVERTED Assistant Meeting & Events Manager who wants to join our FANTASTIC MEETING & EVENTS TEAM at a VIBRANT central London Hotel! We have 312 bedrooms and 17 meeting rooms, including the Shaw Theatre.

You will be assisting the Meetings & Events Manager and department to achieve maximum revenue and client relationships, through effective and efficient sales techniques and strategies-providing excellent customer service at all times to all customers

In this role, you will assist in the leading of a team of two M&E Executives and two M&E Co-ordinators in the selling, planning and executing meetings, events, and conferences for up to 446 guests, from start to finish.

You will work closely with our clients, agents, and team members to ensure seamless coordination and delivery of all aspects of the event.

This role requires proven record of accomplishment in sales and event planning.

We are part of a global brand of 145+ hotels worldwide and part of Accor, Europe’s Largest hotel company with 5000+ hotels.

Come and be a part of our vibrant and gutsy sales team with 17 individual event spaces including the creative Shaw Theatre. The successful applicant will be highly organised, creative and driven.

Your role will include managing and directing all aspects of the Meeting & Events Sales department including leading, developing and motivating a high-performing team ensuring the department meets and exceeds the budget and maximises the conference and events revenue and profit, through active selling and commercial management techniques.

• Diary Management to ensure the Business on the Books is the most profitable for the hotel
• To establish yielding policies for optimizing meeting space with F&B, Sales & Revenue Management
• To co-ordinate meeting organiser and client show rounds to hotel
• Ensure all enquiries are dealt with promptly and in line with Accor standards and Assist the Meeting and Events Manager with the distribution of enquiries ensuring all enquiries are dealt with promptly.
• To support the Meeting and Events Manager in the communication of the sales/revenue strategy for each level of demand.
• To participate in the weekly sales meetings, ensuring agreed outputs & activities take “total revenue” into consideration
• To participate in client events in the hotel in conjunction with sales department
• To co-ordinate and implement any conference or promotional offers within the conference/meeting/events market in line with hotel strategy
• To assist the Meetings & Event Manager to motivate and focus the team on the delivery of customer service and achievement of department & Hotel objectives being a role model to the team

Key Skills and Behaviours required:

- Organisation and time management skills

- Strong leadership qualities

- Strong communication skills both written and verbal

- Administration and problem solving skills

- Ability to work to deadlines

- Customer focused

- Attention to detail

- Creative

- Driven towards maximising sales and meeting departmental budgets

- Use of OPERA Cloud and Delphi system is preferable

Perks:
✨ Two Complimentary Bonus Breaks per year in Accor Hotels across the UK
✨ Pension Scheme and employee discounts worldwide
✨ Free meals on duty & gym access
✨ Up to 33 days annual leave

Salary: £40,000 per annum 

Please Note - The successful candidate must already have eligibility to work in the UK

📩 Apply now and be part of our dynamic team!